UKinsuranceNET Reviews

Name: UKinsuranceNET
Rating: 4.72

4.7 Rating 3,905 Reviews

97 %

of reviewers recommend UKinsuranceNET

Company Reviews

Questions

Metrics

4.7

Based on 3,905 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01325346384

Email:

matthew.hall@ukinsurancenet.com

Location:

13, Falcon Court, Stockton-on-Tees
TS18 3TU

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UKinsuranceNET 1 star review on 10th March 2025

Hellen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff”

Helpful Report

Posted 7 years ago

“Very helpful service and clear explanations.”

Helpful Report

Posted 7 years ago

“After a bit of a bumpy start with a quote that was not competitive, Euan redeemed the deal by offering some good advice and sorting me out with a policy more suited to my needs. Excellent service.”

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Posted 7 years ago

“Flexible with the price and were happy to better other quotes.”

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Posted 7 years ago

“Clear details of policy Low cost Friendly interested advisor”

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Posted 7 years ago

“Helpful, clearly gave optional quotes as a landlord. Online service a bonus saving time and adding clarity”

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Posted 7 years ago

“Very helpful staff and very good customer service”

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Posted 7 years ago

“Reasonably priced, efficient and friendly service.”

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Posted 7 years ago

“Very helpful team”

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Posted 7 years ago

“Very efficient and detailed in the sales process. Took a while but every detail was covered to ensure it met our needs.”

Helpful Report

Posted 7 years ago

“Very easy to deal with. No call centre.”

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Posted 7 years ago

“I was very impressed with the Customer Service when I rang to discuss my renewal their Sales Team provided a far more competitive quote. I was then emailed a copy with a direct telephone number to ring to discuss the quote further. When I advised I would think about the quote, the Sales Representative did not badger me but emailed me with a reminder and when I accepted the quote all the documents were emailed to me straight away.”

Helpful Report

Posted 7 years ago

“UKInsuranceNet provided me with a quote that was way cheaper than my previous insurer could match - honestly don't know how they did it but super happy!”

Helpful Report

Posted 7 years ago

“good customer service, very helpful in assessing the needs of our company for the suitable building insurance. Went through everything step by step & sent our quote immediately. The follow up was excellent & all paperwork sent through by email for printing.”

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Posted 7 years ago

“Very simple and easy to use”

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Posted 7 years ago

“Gave competitive price, The person was polite & took time to listen. Tried to give me price from different providers.”

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Posted 7 years ago

“A very positive conversation with Your customer service representative. He made the process of switching from an unoccupied property awaiting for tenants to an unoccupied property after 60 days. He took away a very stressful situation, that made total sense, unlike my current provider. I will be transferring all my property renewals to yourselves, once their current terms have expired.”

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Posted 7 years ago

“Price and service first class”

Helpful Report

Posted 7 years ago

“The boss lady I spoke to has told me she is paying nothing out on my claim she was very abrupt and intimidating she had no consideration on how I have been feeling having to deal with this”

Helpful Report

Posted 7 years ago

Dear Mr Blase, Thank you for your feedback and I apologise for the service you have received. After further investigations into this, the comments you have made are in relation to the contact you have had with UK General’s claims department (your insurers) and not UKinsuranceNET. Once again I apologise for the service you have received from them as this is not something we expect our customers to experience when you unfortunately have to make a claim. I have spoken to UK General this morning and they have confirmed that this claim is still currently open pending further investigations. I have tried to contact you this morning and would be grateful if you would contact me via 01325 346368 as I would like to progress this further on your behalf. Kind Regards Claire Osborne Claims and Complaints Officer

Posted 7 years ago

“Easy to deal with”

Helpful Report

Posted 7 years ago

UKinsuranceNET is rated 4.7 based on 3,905 reviews