UK Segboards Reviews

“ I ordered my sons hoover board 7th December 2022 & promised deliver by 15th December for his birthday, did not arrive! I have been fobbed off with excuse after excuse!!! I managed to speak to them yesterday 23rd December & I was promised it would be here on 24th December, but still no delivery!!! I have checked with courier service and they have no orders waiting to be delivered. ”

“ On the website it claims there should be photographic proof of delivery from dpd and I'd like to see that because its not delivered. ”

“ Ordered mid October, fobbed off via emails constantly moving the delivery date back and now only the seat/frame has turned up but no hoverboard!! Terrible service! ”

“ Board never arrived by delivery date, fobbed off by customer services with false delivery dates, struggling to cancel order, customer services lie, dont buy from thus company ”

“ I sent multiple emails and made multiple calls and was fobbed off with new delivery dates. ”

“ The items got stuck on a ship in Europe and delivery was delayed until 16th August. ”

“ Customer services told me that my delivery was taking place in Friday (12th August) but I received no notification from dpd so chased this up. ”

“ Purchased 3 hoverboards and karts as my childrens main Xmas presents, one stopped working after 10mins the other after after being charged all night would only last 20mins, contacted customer service and was told to upload video after video, then refused to send any more videos and told them I wanted a full refund, they said to return them and they would fix them at a cost of £70 delivery to be paid be me!!!!!! I refused and told them after spending £800 I wasn’t paying another £70 to return faulty boards, they agreed to pay and arranged a courier to come and collect, waited almost 3 weeks for them to return and they only returned one, when I contacted them they said the courier only collected one and had I any photo evidence! I told them I didn’t as the courier was arranged your end and you should have all paperwork, that was 3 days ago and they won’t reply to any emails! My children still haven’t been able to use their Santa presents and it’s mid February!!!! ”

“ The board overheated and blew up after 20 minutes of use! We waited 3 months for delivery so this was a huge blow to my 10 year old son ”

“ We bought a Segway and kart for my 8-10 year olds, they love it, however the board does run out of power after about 30 mins use (not the 2 hours stated on the website). The kids have used it a handful of times and the straps connecting the board to the kart have gone through so I’ll be contacting customer services for replacements. Delivery took longer than expected. ”