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Ulta Beauty Reviews

2.8 Rating 446 Reviews
B
Happiness Grade
B

Customer Service - Good

76.47%
Industry Average
I whent in with my friend usually service is pretty quick and fast and this time was aswell but I really enjoyed Araceli’s conversation and how nice and conversational she was really have to give her her flowers shes so tea and nice🤏🏽
posted 2 weeks ago - Anonymous
Love the sale deals! Want to give a big shout out to Emily at the Suncoast and Cortez Ulta! A well deserved compliment for all her help with products and going in the back to get a product my daughter wanted to buy that wasn't on the shelf! Great customer service Emily! You represent Ulta well and they are lucky to have you as an employee! Thank you again for your patience with us and all the time you spent helping us!
posted 3 weeks ago - Carmella and Mia Stanley
The Wow Extra Large bombshell volumizer has been a game changer for my hair that is so thin and fine with no volume. This priduct truly has changed my hair texture and have to thank ukta employee for recommending ! Best customer service.
posted 3 weeks ago - Belinda
Exemplary customer service service from Laurie at the Farmington Hills Mich store Laurie is very diligent in making customers happy She looked on line and the stock room for a product for me The product was discontinued and she looked at other lines for me Great sales person for she added on other products for me She is a asset to your company and I hope to work with Laurie again Thank you
posted 1 month ago - Lynne
Jordi at the Ulta in Goleta was super helpful and kind during my visit. She took the time to assist me and made the checkout process smooth and stress-free. Her friendly attitude and great customer service really stood out. Ulta is lucky to have her!
posted 2 months ago - Anonymous
I Love shopping at Ulta. I have been shopping there and buying all products for many years. They have high end and drug store products, you can’t beat that all in one spot. Needless to say they have salon services available. I always recommend Ulta great customer service appearance of store and sales!!
posted 3 months ago - Nancy T.
I buy products every once in a while and usually enjoy them . And the store always has great service and sometimes good deals . Looking to start my new makeup journey !
posted 3 months ago - Em
I find high end and drugstore brands in one same place and love that and the customer service is great they always come up to me assisting me with anything help i need.
posted 3 months ago - Emma
Great job with customer service
posted 3 months ago - Marie
I went to the town center location today and a nice friendly, very patient and caring employee by the name of Andrew helped me. He was so knowledgeable about skin care all the way to make up. So many other customers needed assistance and he was able to multi task and help us all. I'm so pleased with the service i received and if your ever in the area stop by and ask for the famous Andrew.
posted 4 months ago - Toya