Ultimo Electronics Limited Reviews

3.1 Rating 117 Reviews
E
Happiness Grade
Read Ultimo Electronics Limited Reviews

About Ultimo Electronics Limited:

Ultimo Electronics is an online UK based electronics retailer, providing fully refurbished devices at the best prices. All of our stock is professionally tested by our technicians, to ensure the products are of the same quality you would expect from a new device.

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Phone:

01508500242

Email:

info@ultimoelectronics.co.uk

Location:

Ultimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk,\nUltimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk

E

Refund - Difficult

45.83%
Industry Average
Instead of continuing on this perpetual cycle of posting it back to them, only for them to send it back without doing anything, I have demanded a full refund.
posted 1 year ago - Mike
I’ve asked for a refund, the least they could do is email customers back.
posted 1 year ago - Anonymous
I was then told it was being processed for refund despite a repair being requested.
posted 1 year ago - Anonymous
The storage in the phone was 100% 32gb!!! I have tried on numerous occassions to chase the refund and as of today 26/8 to no avail.
posted 1 year ago - Anonymous
tracking number, past emails etc) apparently it takes 7 working days to “process” a phone that was unopened and never in my possession and then a further 5 working days for a refund, I am still waiting.
posted 2 years ago - Anonymous
Charlatans - never refund as promised but my case is being handled by TS who are back in the office tommrow cannot wait to ge this ball rolling and to get my money plus more back through a court of law - I have transcripts and emails with promises never came of anything - there is a lot of us wanting justice we will get it !
posted 2 years ago - RR
Royal Mail managed to damage it in the post, so they denied me a replacement or refund.
posted 2 years ago - Charlie G
We purchased a refurbished IPhone 6 from this company, after reading such amazing reviews and refund guarantee.
posted 2 years ago - Anonymous
DO not use this company ! Bought an iwatch and then cancelled my order in the same day Spoke to a member of their team who said that was ok and they would refund my car Week later no refund . Called them to be told my product iwatch had been posted and delivered. So I have no watch and am out of pocket by £130 ! Reported to trading standards do not use this company !!!!
posted 2 years ago - Matthew B
i wish I had read these reviews before I ordered an ipad from them. It was advertised as in excellent condition and arrived chipped,dead and with no charger cable. It was returned to them the same day and although they keep saying the refund is being processed I am still waiting over a week later to see any evidence of it. Shoddy goods and shoddier service
posted 2 years ago - Anonymous