Ultraceuticals AU Reviews

Name: Ultraceuticals AU
Address: Building A, Unit 5, Level 4, 436-484 Victoria Road, Gladesville, New South Wales
Rating: 4.60

4.6 Rating 47 Reviews

89 %

of reviewers recommend Ultraceuticals AU

About Ultraceuticals AU:

Australia’s leading cosmeceutical skincare brand - with 25 years of experience formulating clinically-proven skincare products that perform.

Visit Website

Phone:

296603066

Email:

digital@ultraceuticals.com.au

Location:

Building A, Unit 5,
Level 4, 436-484 Victoria Road,
Gladesville
New South Wales
2111

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have reached out multiple times to Ultraceuticals about a damaged delivery with no reponse. Disappointed from a long term customer.”

Helpful Report

Posted 1 day ago

Hi Emily, Thank you for reaching out to us. We sincerely apologise for the lack of response regarding your damaged delivery. Your experience as a long-term customer is important to us. Our Customer Care Team will contact you shortly, and we’ll make it our priority to assist you. Kind regards, The Ultra Team

Posted 20 hours ago

“Disappointed so far. Package received leaking and dirty- with a long hair in it too. Hoping the product will change my mind. However not sure it’s actually off or not? Is it supposed to have a funny smell? I Have sent an email but yet to receive a response from the company.”

Helpful Report

Posted 1 month ago

Hi Naomi, Thank you for your feedback and we're sorry to hear about your experience. I just wanted to confirm that our Customer Care Team responded to your email on June 11th and a replacement product was sent to you. We hope it has arrived safely and meets your expectations. Please let us know if there's anything else we can assist with. Kind regards Ultra-Team

Posted 1 month ago

“Because I was not aware about have to sign for it i had to then redirect it as i was not home to sign it. This resulted in a two week delay in getting my parcel”

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Posted 4 months ago

Ultraceuticals AU is rated 4.6 based on 47 reviews