“If I could have put zero stars, that would be more truthful, but as it stands 1 will have to suffice.
After looking around for a reasonably priced made to measure service, settled on this company, with my intention of making a sample order, with a bulk order to follow. I am so glad I did that! Having put my measurements into their website, I figured that once paid would not need to give it any more thought until the product arrived. That was a big mistake, as even though I put the correct measurements in, their site had reversed my measurements...or they did, because the blind I received was cut the wrong way around!!
Looking at the invoice, that was incorrect too, so I assume whoever took the order was incredibly stupid and couldn't take simple measurements.
Having paid through PayPal, I thought I was safe, but unfortunately, there is no Buyer Protection with Unbeatable Blinds, as I found out after losing my appeal for a refund, due to their incompetence.
Amusingly, I was told that I could have "A 20% discount off my next order, as a sign of goodwill." - Really??!! They couldn't even be trusted to get the first order right, so why would I be stupid enough to place a second order with them!
So, avoid this company like the plague, because they cannot be trusted and their lead times are rubbish. You have been warned!”
