Under Armour Reviews

1.6 Rating 257 Reviews
14 %
of reviewers recommend Under Armour
1.6
Based on 257 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 8%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Under Armour 1 star review on 20th March 2024
Anonymous
Under Armour 1 star review on 20th March 2024
Anonymous
Under Armour 5 star review on 10th May 2023
Scott Shanahan
Under Armour 1 star review on 19th December 2022
Anonymous
Under Armour 1 star review on 19th December 2022
Anonymous
Under Armour 1 star review on 29th July 2022
Anonymous
Under Armour 1 star review on 29th July 2022
Anonymous
16
Anonymous
Anonymous  // 01/01/2019
1
Verified Reviewer
Got as a gift and it lasted about 60 days after receiving. My last bag was a DC draw string that I've had for over 10 years. I got this as a gift and to say me and the person who gave it to me are disappointed is an understatement. Talked to customer service and they said the best they can do is 25% off my next UA product. I'm probably not gonna use that as I don't plan on buying under armour again.
Under Armour 1 star review on 20th March 2024 Under Armour 1 star review on 20th March 2024
Helpful Report
Posted 1 month ago
5
Scott Shanahan
I coached peewee football and we switched to Under Armour footballs. In particular, the football in the attached pic was used in two seasons of games, and looked brand new. These are the best footballs ever! I have a 10 month old German Shepherd he got ahold of this football and is his favorite toy. I went through no less than 20 balls that he destroyed in less than a day. He’s had this ball for 6 months and has given him hours of fun, he’ll wear me out before he will this ball. Best ball ever!!!
Under Armour 5 star review on 10th May 2023
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Posted 11 months ago
1
Unverified Reviewer
I did a order online and everything looks fine until I did a exchange and I understand that this took time to process I constantly contacted costumer service, they gave information about how my package was supposed to be processed every time I contacted them I looks everything was fine I also told them that was a Christmas gift because they told me that my package was ready to send on December 13 and they were waiting only and that I will receive my package before Christmas , today I contacted them again and they told me that part of my package was ready and I will receive my package on December 27 and the other part of my package was sold out. I understand that they have a high volume for holidays but at least they should sent an email explaining that so I can cancel my order
Under Armour 1 star review on 19th December 2022 Under Armour 1 star review on 19th December 2022
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Posted 1 year ago
1
Unverified Reviewer
I purchased several performance polo shirts to wear as dress casual for my business. The collar on these shirts ravel up like a two dollar shirt. I thought there would be some type of quality control being these were a name brand product but I suppose not.
Under Armour 1 star review on 29th July 2022 Under Armour 1 star review on 29th July 2022 Under Armour 1 star review on 29th July 2022 Under Armour 1 star review on 29th July 2022
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Posted 1 year ago
3
Verified Reviewer
I just got my Tribase Reign 4 and I like it except for how they shipped the shoe with just the original box that can be easily smashed during shipment. See photos.
Under Armour 3 star review on 3rd May 2022 Under Armour 3 star review on 3rd May 2022 Under Armour 3 star review on 3rd May 2022 Under Armour 3 star review on 3rd May 2022 Under Armour 3 star review on 3rd May 2022
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Posted 1 year ago
1
Kelly
I purchased 2 hoodies for my son and within 2 weeks they are falling apart at the front pocked. Im a single mom i work my butt off. I bought them because i thought they would last. I got them online off of Kohls and i didnt keep the original packaging so i cant exchange them its sad. I feel like i have been ripped off.
Under Armour 1 star review on 23rd September 2021 Under Armour 1 star review on 23rd September 2021 Under Armour 1 star review on 23rd September 2021 Under Armour 1 star review on 23rd September 2021
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Posted 2 years ago
3
Heather
I bought some UA running shoes for $90 about a month ago and I loved the way they look and fit. But now they’re getting holes where the stitching around the leather (?) upper part of the shoe that is around the front of the shoe and the fabric meet. I wear them a lot but still, one month and my shoes look worn out. This has happened with almost every pair of UA shoes I’ve had. Not impressed with the quality of materials or craftsmanship for what they cost. I’ve had shoes from Walmart last longer for a fraction of the price. These guys are losing their edge!
Under Armour 3 star review on 23rd August 2021
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Posted 2 years ago
1
Bryan
While the sports shoes were comfortable, disappointingly both soles exhibited severe cracking - clearly poor quality material. I have twice contacted the company for comment but have not received any response. I can see why UA is incurring major losses and rapidly declining sales.
Under Armour 1 star review on 26th March 2021
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Posted 3 years ago
2
Lillia Adams
Very comfortable until they fell apart. These were the most comfortable duty boots I have worn. They are also the least durable. Most of my work has always been done inside and not on the streets, but even that proved too much for these boots. The construction is very poor and cheap. I've only had them for about 3 -4 years.
Under Armour 2 star review on 13th October 2020 Under Armour 2 star review on 13th October 2020 Under Armour 2 star review on 13th October 2020
Helpful Report
Posted 3 years ago
Under Armour is rated 1.6 based on 257 reviews