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Under Armour Reviews

1.7 Rating 304 Reviews
17 %
of reviewers recommend Under Armour
1.7
Based on 304 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 25%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Under Armour 1 star review on 10th June 2025
Kate Marcus
Under Armour 1 star review on 27th May 2025
Alex
Under Armour 1 star review on 22nd May 2025
Larry
Under Armour 1 star review on 19th May 2025
Anonymous
Under Armour 5 star review on 5th May 2025
Wendy Baxley
Under Armour 5 star review on 7th April 2025
Tiffany
Under Armour 1 star review on 20th March 2024
Anonymous
22
Anonymous
Anonymous  // 01/01/2019
TheresachinRecovery INC amazing Lifesaver
Under Armour 1 star review on 10th June 2025
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Posted 3 days ago
I love the quality and all of their options, but it is insanely overpriced. While they do have discounts, they only have them for the super expensive products, so after the discount it is still expensive. Overall it’s alright, but not the best.
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Posted 6 days ago
Under Armour advertises they offer discounts to military and first responders however, when you enter the ID.me discount it takes sale prices back to full price and you end up paying more. I have added photos of discounts.
Under Armour 1 star review on 6th June 2025 Under Armour 1 star review on 6th June 2025
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Posted 1 week ago
I’m so glad I found Fred Mercy. They made a stressful situation manageable by staying transparent and supportive the entire time. Everything they said, they followed through on. Couldn’t ask for better help!
Under Armour 1 star review on 27th May 2025
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Posted 2 weeks ago
I successfully got my money back through 👇 👇
Under Armour 1 star review on 22nd May 2025
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Posted 3 weeks ago
Their shoes never fit me well. I ad 2 pairs of the Mega 2's. They are very stiff at first but do loosen up. But overall I kept blistering up on the sides of my heels. I had to wear sports tape and also blister cushions to walk in them. So yesterday, I went to TC Runnings which has locations in saint paul Mn. I bought a pair of brooks shoes and what a major difference walking with them. I didn't even blister up. I typically walk 15-20 miles and under armour shoes just tore my feet up. They did hold up well for as many miles I put on them. Their clothing is better, they need to do work on their shoes for sure
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Posted 3 weeks ago
After multiple attempts to contact the platform, I realized my concerns were being completely ignored. Panic started to set in as I saw no clear path to getting my money back. Feeling overwhelmed and out of options, I confided in a trusted friend about the situation. Without hesitation, they pointed me toward Mrs. Olivia and her team. Honestly, I wasn’t sure it would help—but I figured I had nothing to lose. To my surprise, the team was responsive and professional. Within just a few days, I was able to recover my lost funds. The entire process was handled with care and efficiency, and I finally felt a sense of relief after all the stress and uncertainty. This ordeal taught me a valuable lesson: even seemingly trustworthy online platforms can turn out to be deceptive. Doing thorough research and staying alert is more important than ever in today’s digital world. Now, I’m much more cautious—and I urge others to be the same. If something doesn’t feel right, don’t wait. Taking action early could make all the difference.
Under Armour 1 star review on 19th May 2025
Helpful Report
Posted 3 weeks ago
After multiple attempts to contact the platform, I realized my concerns were being completely ignored. Panic started to set in as I saw no clear path to getting my money back. Feeling overwhelmed and out of options, I confided in a trusted friend about the situation. Without hesitation, they pointed me toward Mrs. Olivia and her team. Honestly, I wasn’t sure it would help—but I figured I had nothing to lose. To my surprise, the team was responsive and professional. Within just a few days, I was able to recover my lost funds. The entire process was handled with care and efficiency, and I finally felt a sense of relief after all the stress and uncertainty. This ordeal taught me a valuable lesson: even seemingly trustworthy online platforms can turn out to be deceptive. Doing thorough research and staying alert is more important than ever in today’s digital world. Now, I’m much more cautious—and I urge others to be the same. If something doesn’t feel right, don’t wait. Taking action early could make all the difference.
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Posted 3 weeks ago
Everything is great with Under Armour. All the products are very good quality for the price.Their products are very long lasting and durable. 5 out of 5 stars. Amazing.
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Posted 4 weeks ago
TORRECIT came to my aid. I finally got my money back last week after a long wait, and I was given back every penny that had been taken from me.
Under Armour 5 star review on 5th May 2025
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Posted 1 month ago
This was my first visit to Under Amour. I had the best experience i have had in years. Mrs. Kaniah is the best sells person. I can express how helpful and friendly,just above and beyond. I purchased a two piece outfit she was there the entire time. I was at the Outlet mall in Missippi near Tunica. I got her ne wrong in the chat. But I want the world to know under armor has great customer service. Miles ahead of the rest. Be assured I will share with family and friends.
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Posted 1 month ago
We love the apparel. It fits well and true to size. Good workmanship except the very cheap snap closures they use on their bottoms! They do not snap securely and always come undone on their waistbands. Why not use a shank button and machine buttonhole? The bottoms are expensive and no good if you cant keep the waistband closed.
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Posted 2 months ago
Tejon Under Armour in Arvin !!! I had to write a review about Fabian!!! Not only was he knowledgeable, he was proactive and responsive! Fabian was courteous, respectful and fantastic at his job! He anticipated my needs and is the main reason why I bought so many pairs of shoes! As a customer service is something you don't see anymore so I had to write a review for him!
Under Armour 5 star review on 7th April 2025
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Posted 2 months ago
UA in Jeffersonville Ohio outlet mall is one of my favorite places to shop. I literally drive 2 hours to come here. I want to give a shout out to Logan and Brett personally because every time I come in there they are more than lovely to have wait on me. They answer all questions and can sell things to me and my spouse in a perfect non pushy way and I love them. Loyalty member January Kearney
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Posted 2 months ago
Absolutely shocking service - And cannot review on their website as they remove any negative reviews -
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Posted 2 months ago
I was duped,don't put any money with them. Fortunately, I got in touch with TREBLESLTD and got my money back.
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Posted 2 months ago
I purchased some items and sent them to my virtual address in Miami, and they canceled the order because it is not a physical address. This is ridiculous I bought a lot of stuff around different stores and is the first time that I have issues placing an online order. If you need to do it, think to buy in another place.
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Posted 2 months ago
Jenny works at Under Armour at the Citadel location in Commerce California. She was very helpful and even gave me some fashion advice loved how quick she was to go get sizes and did it all with a nice friendly smile made my husband and me feel welcomed thanks for your help, Jenny.
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Posted 3 months ago
Jenny works at Under Armour at the Citadel location in Commerce California. She was very helpful and even gave me some fashion advice loved how quick she was to go get sizes and did it all with a nice friendly smile made my husband and me feel welcomed thanks for your help, Jenny.
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Posted 3 months ago
terrible service, shipped me the wrong shoes and did not take it back. i will never shop from them
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Posted 3 months ago
Under Armour is rated 1.7 based on 304 reviews