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Under Armour Reviews

1.7 Rating 296 Reviews
17 %
of reviewers recommend Under Armour
1.7
Based on 296 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Under Armour 5 star review on 5th May 2025
Wendy Baxley
Under Armour 5 star review on 7th April 2025
Tiffany
Under Armour 1 star review on 20th March 2024
Anonymous
Under Armour 1 star review on 20th March 2024
Anonymous
Under Armour 5 star review on 10th May 2023
Scott Shanahan
Under Armour 1 star review on 19th December 2022
Anonymous
Under Armour 1 star review on 19th December 2022
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
Very bad customer service and experience. In July the 20th I ordered a back pack for a trip with friends. I had the trip on the 3rd of august. And got the shipment tracking on time. The shipment was delivered on the 25th. Once I reached home the same night I didn't find it. Waited for the next day and decided to call under armour. They told me if I could wait as they were suppose to send me a reshipment. Waited till 2 nd aug a day before my trip to find any updates since I didn't receive any emails. Was told that she haven't shipped out and will be processing a refund. Today the 18th Aug since I didn't get the money in my account I called under armour and wanted to talk to the supervisor and I was told but by sandy that they would not issue an refund as they claimed it with fedex and Fedex apparently told them that I was delivered the right address. I wasn't even called or followed up by fedex. I am not at all happy with this experience and goin to write this experience in all social media platform to share my experience and hopeully the managers or the management to hear this issue. My order number is P-180-9830-7214.
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Posted 4 years ago
very high quality products!...easy to order from anywhere....easy access to watch the progress of the order...safe and many payment methods
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Posted 7 years ago
Good products, great quality, good fit, good guide for size if you don't have experience with the brand. Also free delivery and free returns.
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Posted 7 years ago
Got my order in a decent amount of time, more importantly kept me informed of the status of my order, followed up with a polite request for feedback. All very consumer oriented.
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Posted 7 years ago
Under Armour is rated 1.7 based on 296 reviews