“I had high hopes for Unimeal, but my experience was quite disappointing. The meal plans felt repetitive and lacked variety, making it hard to stay motivated. I also found the app to be glitchy at times, which made tracking my meals frustrating. Customer service was unresponsive when I reached out with my concerns. Overall, it didn't meet my expectations, and I wouldn't recommend it to others looking for a flexible and enjoyable meal planning experience.”
Hi Anonymous! 🙌🏻 Thank you for taking the time to share your experience. We’re truly sorry to hear that Unimeal didn’t live up to your expectations. Your feedback means a lot to us, and we regret that your experience with the app was not as smooth and motivating as we intended. We completely understand how frustrating it can be to deal with repetitive meal plans and occasional technical issues. Our aim is to create a personalized and enjoyable experience, and we’re sorry we missed the mark in your case. We're especially concerned to hear about the difficulties you faced with customer support. At the moment, our inbox is experiencing a high volume of messages, which may cause some delays in response. Please know that we’re doing everything we can to get back to everyone as quickly as possible, and we sincerely apologize if your request was missed or delayed. We genuinely value your honest feedback — it helps guide improvements across the board. While we regret that Unimeal didn’t meet your needs this time, we do hope we’ll have another opportunity in the future to provide you with a better experience.
“I had high hopes for Unimeal, but my experience was quite disappointing. I realized my mistake when I asked to be refunded and with no response from them. The meal plans felt repetitive and lacked variety, making it hard to stay motivated. I also found the app to be glitchy at times, which made tracking my meals frustrating. Customer service was unresponsive when I reached out with my concerns. Overall, it didn't meet my expectations, and I wouldn't recommend it to others looking for a flexible and enjoyable meal planning experience.”
Hi Anonymous! 🙌🏻 Thank you for taking the time to share your experience — we're truly sorry to hear that Unimeal didn’t meet your expectations. Your feedback is important to us, and we regret that your journey with the app was disappointing. We understand how frustrating it must have been to encounter repetitive meal plans and occasional app glitches. Our goal is to offer a personalized and engaging experience, and it’s clear we fell short in your case. What concerns us most is your experience with our customer support. Unfortunately, our mailbox is currently overloaded, so the letter may be delayed. But we are doing our best to answer you as soon as possible. We sincerely apologize if your request went unanswered. That’s not the level of service we aim to provide. We appreciate your honest feedback — it helps us understand where we need to improve. While we’re sorry that Unimeal wasn’t the right fit for you, we do hope we’ll have the chance to deliver a better experience in the future.
