Hyper Reviews

2.00 Rating 1 Reviews
0 %
of reviewers recommend Hyper

Write Your review

Tell us how Hyper made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (Optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
In November 2019, I ordered a Hyperdrive USB-C Charging Hub and a Hyperdrive Wireless Car Charger from Hyper based on good reviews of their products. After ordering, the product took 6 weeks to arrive, most of which time I received no updates on the status of the order. When I received the products I quickly realised that the car charger did not hold my phone securely in its cradle. When I drive, the phone jostles along and rattles as I go over minor bumps in the road. The charging function works fine, but it is very irritating to have the phone constantly making noise. I was initially happy with the USB-C hub which worked ok for a few weeks. Last Monday I arrived back in the office and none on the connected peripherals worked, and pass-through charging was no longer available. I had to send a video of the problem to Hyper to prove that the product was faulty. Once their team verified that the product was faulty, they informed me that I needed to pay for postage to return it to them. I can only assume that the replacement will take another 6 six weeks to arrive, and I have little confidence that the new product will meet my needs. I have also purchased a GaN Charger from them which is now over a month late and I have no idea when it will arrive. I realise now that I should have chosen products from a more established company I would avoid purchasing from Hyper as I don't believe that they have quality products, a reliable supply chain, or empathy when it comes to customer
Helpful Report
Posted 1 month ago
Hyper is rated 2.00 based on 1 reviews