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Urban Natural Reviews

4.7 Rating 228 Reviews
A
Happiness Grade
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Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,\nMontclair

A

Customer Service - Good

95.65%
Industry Average
very personal and excellent service - and product!
posted 1 month ago - Katy H
I love my 2 Lollygagger Lounge Chair. They are so beautiful, and you can pick your color. I liked the Sage color because it seemed to match well. It took some time to put together but did it right. Customer service was helpful cause I was missing a few hardware. They delivered to my home quickly by FedEx. I love the can opener under the arm rest. I love the look of it.
posted 2 months ago - "Kathy"
I love my new bench and the wonderful customer service. Thank you!!
posted 6 months ago - Sandra
Urban Natural has a great selection of furniture. However, I do think they can improve their customer service!
posted 6 months ago - Anonymous
Urban Natural was great to work with. I was looking for a custom fabric from American Leathers to make pillows, and they were able to accommodate my request and ship the fabric to make my dream room come together. They have wonderful quality products and excellent customer service.
posted 7 months ago - Megan R
I ordered two American Leather chairs through Urban Natural. The price was great--less than I could find anywhere else. I also received great service from Urban Natural staff (thanks, Christin!) to get a replacement when one of the chairs arrived damaged. I'm very happy with my chairs and with the way Urban Natural handled the situation to resolve it.
posted 8 months ago - Anonymous
Great customer service and great products! Will buy from again.
posted 8 months ago - Joseph B
Urban Natural was respectful honest and customer service oriented! We’ll definitely be purchasing from them again.
posted 9 months ago - Sarah K
Great products and service!
posted 10 months ago - Anonymous
Love my N701 Two seater sofa. Goes so well w my jr 1 bedroom apartment. Firm but comfy. Processing time was good, no issues, and shipping/delivery/white glove service, too.
posted 1 year ago - Jenny G