Urban Online Apparel Reviews

“ Hate ordering online from here, customer service is slow, they never send me updates, and don’t refund me for paying 6 quid for fast delivery when they take a bout a week ? ”

“ Stupidly ordered a north face jacket on the 29th October. No delivery to date, contacted but reluctant to provide my email address still no update. DO NOT order anything from this website, absolute con merchants and I hope one day they all get the comeuppance. Scum bags ”

“ Ordered jacket 25th March cancelled order 27th March you confirmed cancelled order, I asked for refund no replies from any further emails no refund received then out of the blue I get shipping details to say jacket out for delivery what is going on I cannot find details of address to return it to, for when or if I receive it 😡 ”

“ Same as everyone else on here. Ordered over a month ago, received an email stating it was out for delivery 2 weeks ago. Still not received. Sent multiple emails - no reply!! Don’t give them your money ”

“ It’s a scam tried to buy a north face jacket DO NOT USE THIS SITE money taken and no delivery updates 😡😡😡 ”

“ DO NOT USE THIS COMPANY. I ordered a jacket at the start of November 2018. No item and no reply to any e mails, even though a 9-15 day delivery window was stated. Now the website doenst exsist!. Refund claim filed with credit card. ”

“ Ordered an item over a month ago delivery was meant to be 9/15 days . Had no response from them and still no item . Will be getting a refund and never use them again ”

“ Ordered the Nike wind breaker jacket over a month ago paid for tracked delivery and still not received anything. Cannot contact them. Tried email and phone. Please avoid it’s a scam. I didn’t get a refund or the jacket. ”

“ eMail confirmation of the order states 9-15 days standard delivery. ”