uSwitch Reviews

4.0 Rating 36 Reviews
75 %
of reviewers recommend uSwitch
4.0
Based on 36 reviews
Customer Service
Communication Channels
Telephone
Avg Email Response Time
-1 hours

Popular Questions:

Get Answers to Your Questions
Ask a question and get answers from people who are customers of uSwitch.
Visit Website

Got a Question?

i currently have Dual Fuel with EDF Energy and have a Smart Meter installed. If I was to switch to uSwitch, what happens regarding the Smart Meter? I currently pay £93 a month for Dual Fuel and am looking to reduce this cost. What are the best options for me?
Asked by Gemma Mori (5 years ago)
Hi Gemma, Thank you for contacting us. As things currently stand with Smart Meters, if you have one and switch over to a supplier that is not yet providing Smart Meters then the Smart function will become redundant as the meter will only be compatible with sending the readings automatically over to EDF Energy. As a result you will have to provide the new supplier with your meter readings manually. As we are a comparison service, we can assist you with having a look at the market to see what's available and advise you of tariffs / suppliers that could be better suited to you. When you have time, please give our Energy Experts a call on 0800 6888 244 - Press option 1 and they will be more than happy to assist you going forward.
Answered by Daniel C (5 years ago)