Valuestores Reviews

Name: Valuestores
Address: Unit 4 Sandown Business Park Sandown Road Derby, Derbyshire
Rating: 4.78

4.8 Rating 110 Reviews

95 %

of reviewers recommend Valuestores

4.8

Based on 110 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01332322250

Email:

sales@valuestores.uk

Location:

Unit 4 Sandown Business Park Sandown Road Derby
Derbyshire
DE24 8SR

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absulete good seller and communication the customers and also liked.”

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Posted 4 years ago

“very pleased with my purchase of tv stand,great product and vaiue,plus quick delivery.”

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Posted 4 years ago

“good service 73”

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Posted 4 years ago

“Product arrived very promptly, well packaged and looks to be a good quality item ( t v aerial brackets). Would recommend.”

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Posted 4 years ago

“Satisfactory.”

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Posted 4 years ago

Hello Henry, Thank you for taking the time to review your transaction with us. We always strive to offer the best service we can and would love to hear from you as to what we could improve on to have achieved that 5th star. Please do not hesitate to reach out to us via email with your comments. Take Care, Mike Company Director

Posted 4 years ago

“I ordered item on 12th Sep and when I contacted over phone, I was informed that item is dispatched on 14th Sep through ParcelForce48H service. I then awaited for the delivery and when I didn't receive it, I again contacted on 23rd Sep, then Mike (Michael Hill) told me that it could be delayed from Royal mail and would send another through Royal track service 24h and on my request he provided the tracking reference and finally I received the item on 26th Sep. The delay was because they got this item from some other warehouse/vendor. But they do not communicate the real reasons and it requires you to chase it up. But they are honest enough to deliver the item finally, so acceptable ranking!”

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Posted 3 years ago

“No info about delivery after the order was shown as completed and it arrived a couple of days later. The delivery company delivered it next door but this happens fairly regularly and we are used to relocating parcels. The manual for the product was quite inaccurate but I managed to get the necessary info from the Danish company to make it work. Not your fault of course!f”

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Posted 3 years ago

“I placed my order on 29/6 it is now 11/7 and goods still haven't arrived. When I contacted company was told goods had been dispatched via Post Office 48 and must have got lost so replacement would be sent out, that was 5 days ago, still no goods and no communication explaining what was happening. Not very impressed.”

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Posted 3 years ago

Hello Terence, I am so very sorry your order has been delayed, naturally with the COVID-19 situation and Royal Mail getting back to full strength there will be some teeting issues, they have assured me that all orders will be delivered and have just asked for a few more days on top of all packages to be allowed. They have noted this information on their website. Please do get back to me if it has not arrived in the next couple of days so i can chase them again. Mike

Posted 3 years ago

“Showed an item as being in stock but it was not. Frustrating”

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Posted 3 years ago

Hello, I am so very sorry we have let you down on this occasion, as i explained in the email sent to you our warehouse has just begun to be staffed again and they made a calculation error on the stock including a display item as available for order. This is not usual practice and for this i can only apologise. Take Care & Stay Safe, Mike

Posted 3 years ago

“Ordered on 26th of August still waiting 29th August. Have emailed, no reply”

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Posted 3 years ago

Valuestores is rated 4.8 based on 110 reviews