Valuestores Reviews

4.78 Rating 110 Reviews
95 %
of reviewers recommend Valuestores
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Customer Service
Communication Channels
Email, Telephone
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Unit 4 Sandown Business Park
Sandown Road

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Anonymous  // 01/01/2019
I ordered item on 12th Sep and when I contacted over phone, I was informed that item is dispatched on 14th Sep through ParcelForce48H service. I then awaited for the delivery and when I didn't receive it, I again contacted on 23rd Sep, then Mike (Michael Hill) told me that it could be delayed from Royal mail and would send another through Royal track service 24h and on my request he provided the tracking reference and finally I received the item on 26th Sep. The delay was because they got this item from some other warehouse/vendor. But they do not communicate the real reasons and it requires you to chase it up. But they are honest enough to deliver the item finally, so acceptable ranking!
Posted 6 months ago
No info about delivery after the order was shown as completed and it arrived a couple of days later. The delivery company delivered it next door but this happens fairly regularly and we are used to relocating parcels. The manual for the product was quite inaccurate but I managed to get the necessary info from the Danish company to make it work. Not your fault of course!f
Posted 9 months ago
Valuestores is rated 4.78 based on 110 reviews