Vanarama Reviews

Name: Vanarama
Address: VanaramaMaylands Avenue, Hertfordshire
Rating: 2.24

2.2 Rating 107 Reviews

31 %

of reviewers recommend Vanarama

2.2

Based on 107 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

About Vanarama:

Vanarama are the UK’s largest independent commercial vehicle broker, and has won numerous business awards. Supplying over 2500 leased vehicles per annum, we are recognised as market leader in the commercial vehicle industry by both manufacturers and lenders. We are specialists in the long term lease of Vans and 4 x4 Pickup trucks
All vehicles supplied are via UK main dealers and are delivered Nationwide to our clients premises FREE of charge.

Visit Website

Phone:

01442 838195

Email:

enquiries@vanarama.co.uk

Location:

VanaramaMaylands Avenue
Hertfordshire
HP2 7DE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zero stars if I could! Ordered van got given delivery date. Received emails to do electronic signatures all signed. Day before delivery I called up as I keep getting document reminder email for scan of d license, got told they have been waiting 17 days for my guarantor form to be signed and sent back, they didn't even give me one to sign let alone ring to chase me why they haven't got it! Got mad and cancelled order now! Useless! Quite qick to pester you for deposit though!”

Helpful Report

Posted 7 years ago

“1. Promise to beat any quote. I emailed a quote and never got a reply because it was too good. 2. On a separate quote... my credit wasn't good enough (hahaha) but they could still offer me a deal... although much more expensive. 3. Advertised deals often do not inform of the high initial payment required. 4. Finally, on third quote I was expected... BUT.... surprise surprise... they couldn't source what I was after BUT... they could get a van in white (not what I asked for) without rear windows (not what I asked for) and which would cost over £1000 more (not what I asked for). Advertising standards should be informed. They are sharks. Avoid at all costs.”

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Posted 7 years ago

“From day 1 they lied so not listen to the sales people. Make sure you read the small print and do not take out there service agreement this is genuine advice glyn keadt”

Helpful Report

Posted 7 years ago

“False advertising, the price you get is not the price you pay. Trading standards should be informed Customer service is appalling.”

Helpful Report

Posted 7 years ago

“If there was option to give them zero stars I would have chosen that. Reluctantly given them 1 star! False advertising called up and emailed numerous times now to try to get one of their 'offers' only to find out that on every occasion those vechicles don't exist or the payment is higher than advertised or the term is longer than advertised. False advertising and they should be called on it by trading standards!!”

Helpful Report

Posted 7 years ago

“Like a cheap hotel, Vanarama sell purely on price, not service. Get a price from them and send it to other companies to match but with a better service. Have the best of both worlds!”

Helpful Report

Posted 7 years ago

“I found the service from vanarama poor, the person dealing with my lease pick up must have been so busey that when replying to my emails he was answering questions I never asked , poor communication , poor at giving me detailed information as to what accessories my truck was comming with, I have now cancelled my order and gone with another company.”

Helpful Report

Posted 8 years ago

Vanarama is rated 2.2 based on 107 reviews