“customer service .none existent
communication . none existent
after sales / service none existent
made to feel like an inconvenience ..will not be purchasing cars from them in future”
“Went with my partner today for his car service was looked after by Debbie who is amazing so amazing and a older gentleman was late and told her he hadn’t eaten breakfast but within minutes Debbie came back with the gentleman a hot pastie for his breakfast not only is she amazing she really does care about her customers she is a credit to Toyota thank you Debbie”
“Thanks to Sarah and service team for a stress free day and issues with car sorted out . Feel safe having Wakefield Toyota team looking after me and my car . Continues to be a great place to do business with”
“I bought my car from vantage on Saturday 7th November. Although we were in a lockdown, Andrew made the whole experience as easy and stress-free as he could. When dealing with Andrew, both over the phone and face-to-face, he was really helpful and very down to earth! Andrew ensured I had a full tank of fuel, as I had a long journey ahead of me. My experience at toyota couldn't have been any better. Thank you Andrew and everyone at vantage - I love my car!!!”
“me and my wife finally collected our new corolla hybrid today. the guys at the showroom were so brilliant, Jamie Kozak was so helpful and patient as we were not sure which car to get, we kept on changing our minds, he was also great in giving the best possible advice. steph was also so helpful regarding financial advise, he made sure we are happy and satisfied with the financial deal and the car. I would like to thank them again and the whole team, definitely going back to purchase a new car for my wife.”
“Long wait for my Rav 4 dynamique but finally collected it on Sunday 13/10. Ellie was fantastic and even came in on her day off to do the handover, couldn't thank her enough. She explained every detail of the car to me and is an absolute credit to your business. Once again many thanks for everything and I have no problem in recommending you to anyone.”
“Gone from company car user to a private owner, the staff that I have known for years were absolutely genuine, friendly, accommodating and ensured that my first car service went well in a professional and timely manner on the 3rd October 2019.
They assisted financially by informing of their service plan agreement, which is perfect for my needs now.
Thank you all, especially Neil Wilkinson, who sorted the plan, dealt with the service appointment in an understanding manner and to also to Paul Firth and Leigh Ransom, who assisted.
The service was completed on time and I collected my clean, serviced car.
Thank you all!”
“Anwar gave us a very smooth handover of our new C-HR which we have acquired on the motability scheme. The whole experience from Becky who greeted us on arrival through to final prep by Martin was professionally done.”
