“They have a large selection of products at a very reasonable price and are very helpful, should you have any questions, offering very good customer support.”
“Bought an item from them through Amazon, arrived late and damaged. They did not send me the refund, didn’t pay for return shipping costs and stopped replying. They are a scam and should be stopped from doing business.”
“Sent completely wrong item probably hoping I wouldn't be bothered, it was not even close to what I ordered and had a value of 1-5th the price.. Avoid like the plague and Amazon should be ashamed of itself letting sellers like this tarnish their website.”
“Claimed to have sent goods ordered which never arrived no word so left negative feedback and claimed refund through Amazon. Then got an email apologizing and offering 50% more goods if I removed feedback. After I got the refund I saw on tracking that carrier had collected goods, so I withdrew the bad feedback and despite claiming to have processed the refund and sending the goods plus 50% nothing ever arrived. I checked with the carrier who had no record of the collection”
“Order through amazon for item refused to send without postage. Had to wait ages for a response very disappointed when i could and should , will go else where for the item i wanted. Asked me to delete bad review and revoke my refund claim..no extremely unacceptable practice. Well avoided at all costs tbh.”
“Do not order from these thieves order still in processing 1 month after ordering. No response to e-mails and calls. Have now reported to trading standards and will have to chase owner thanks to companies house for his home address.
So beware”
“These clowns are on amazon, sent me a inokin coolfire, which didnt work. Sent back for refund after 10 emails and wanted proof of purchase photos sent, recept sent. Treated like a criminal spent 42 pound, got 35 refund. Avoid these idiot's”
“Bought a smok V8 from these clowns, when I tried to register it, it wasn't recognised and it failed after 2 and a half months. Bought through eBay and contacted seller at h2buk-ltd or vapewaves and the replies, in very poor English, are refusing to replace or refund the item. They say contact Smok, Smok say contact seller if fails in first 6 months. I'm going to have to raise a dispute... My advice would be to avoid and pay a few pennies more”