Velocity Virtual Reviews

Name: Velocity Virtual
Rating: 3.87

3.9 Rating 39 Reviews

74 %

of reviewers recommend Velocity Virtual

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3.9

Based on 39 reviews


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0800 953 0050

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enquiries@velocityvirtual.com

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Velocity Virtual 5 star review on 13th March 2018

Rahul Jain

Velocity Virtual 5 star review on 28th June 2017

Dean

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give this company 0 stars I would. On terminating the account I was given incorrect infromation. I have spent over six months trying to cancel and still nothing. Instead they continue to try to charge for a service I do not use. I simply see their actions as Fraud. Zero customer service. Merely interested in making money whatever way they can.”

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Posted 4 years ago

We would like to apologise for your negative experience trying to cancel your agreement. Our records show you only wanted our registered address service to be removed. To remove this service you would have had to remove our address from your Companies House account online. We take customer service very seriously and would like the opportunity to make things right, If you wouldn’t mind contacting us at your earliest convenience on 0207 959 6067, we look forward to speaking to you.

Posted 4 years ago

“Thank you. This is what I just posted in Google Review: "The enveloppes that they forward our letters does not, most of the time, glue properly (like if they have bought cheap batches of enveloppes). Most of them have worn out glue and are delievered open. In one case one enveloppe reached me totally empty because the letters it included had fallen off on its way because of the worn out glue. Twice I had HMRC correspondences of another company forwarded to me by mistake. When I emailed VV - there was a muted silence; not even an apology. I had to look out for the poor addressee and arrange to forward it. My contract copy has never been posted back to me despite my email to Skevi. Emails are also not answered. The service is bad and the staff are really careless."”

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Posted 5 years ago

Hello, thank you for your review. We are currently looking into the envelopes which we use to forward post. If you would like us to investigate any of your comments further please contact the office. Many thanks.

Posted 5 years ago

“Never receive invoices and then are chased to pay them or account will be put on hold even though payment terms were discussed”

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Posted 5 years ago

We are sorry to receive this review. We are aware that our accounts team are dealing with your case and we hope to resolve it quickly for you.

Posted 5 years ago

“Very unreliable”

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Posted 5 years ago

We are sorry to receive this review. Please email us at services@velocityvirtual.com with further details so we can look into this for you.

Posted 5 years ago

“Mail that’s supposed to be forwarded rarely arrives. It’s the only service I actually need and doesn’t function.”

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Posted 6 years ago

Velocity Virtual is rated 3.9 based on 39 reviews