VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Email:

contact@velovixen.com

Location:

Unit 28, Wheatley Business Park,
Wheatley
OX33 1XW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very simple ordering process and super-fast delivery.”

Helpful Report

Posted 6 years ago

“Excellent communication and prompt delivery. Love what they do for women's cycling and the fact it's a one stop shop. Keep up the good work Team VeloVixen.”

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Posted 6 years ago

Thanks so much for your review! So pleased that it's working for you, although we're certainly intending to keep expanding what we do and making it better... All the best, Phil

Posted 6 years ago

“Fast delivery, but I have to say I only buy when there’s an offer on because I think the price for the knickers is tad expensive”

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Posted 6 years ago

“Fantastic product range and service. But as well as this they really do have the best interests of the female cyclist as their no.1 priority...always a good inspiring blog to read and a brilliant VV cycling chat group on Facebook..that they not only manage, but also contribute to. Keep up the fab work VV.”

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Posted 6 years ago

“good service and prompt delivery”

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Posted 6 years ago

“Simply the best, for any girlie related cycling clothing, always my first port of call when looking for cycling related stuff. I recommend VeloVixen to all my friends and indeed anyone looking for cycling kit.”

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Posted 6 years ago

Thanks so much for your review, Deborah! I'm so pleased to hear you've been spreading the word so generously! Happy Cycling, Phil

Posted 6 years ago

“So nice to have a company dedicated to women's cycle wear. I've purchased cycle knickers, tops and neckwear and always had a wonderful customer service experience and been equally delighted with the quality of clothing.”

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Posted 6 years ago

Thanks so much for your review, Elaine! Pleased to hear you've been happy with things so far! Happy Cycling, Phil

Posted 6 years ago

“Great choice & amazing service”

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Posted 6 years ago

“Good website and prompt service. Thank you.”

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Posted 6 years ago

“Good delivery time. I had an email query initially that was replied to really quickly so good customer service.”

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Posted 6 years ago

“Great site for everything you need regarding bike wear. Quick delivery and good discounts.”

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Posted 6 years ago

“it was a gift and was well received .”

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Posted 6 years ago

“VeloVixen customer service has been amazing. They answer the phone quickly and have great patience with my novice questions. Efficient postage and no qualms about returns. Great brands and regular offers make VeloVixen my first stop for shopping. The brilliant friendly online chat is an added bonus.”

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Posted 6 years ago

Jay - you're too kind! What a lovely review - you've put a spring in our collective step at the start of the week! So pleased you like the chat group too - we love hosting it. Phil

Posted 6 years ago

“Good stuff, fair prices, great service. Lovely to have a good range of women's options for this kind of gear.”

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Posted 6 years ago

“I made an order from New Zealand and in the Christmas frenzy my parcel (according to International Post) ‘got lost’. Phil and Fran were amazing .... very reasonable, and genuine and went out of their way to resolve the issue. I will definitely support this company by purchasing from them again.”

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Posted 6 years ago

Sue - you're too kind! I'm so sorry about the hassles you had getting hold of your order, but delighted we worked it out between us all in the end. We will continue to kick appropriate backsides within the UK/NZ postal services! Phil

Posted 6 years ago

“I haven’t bought a lot from Velovixen yet. But everything that I have has arrived as ordered and on time. Good quality women’s cycling kit is no longer hard to find!”

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Posted 6 years ago

Great to hear, Katrina - do let us know if you have questions or uncertainties as we normally have a sensible solution! All the best, Phil

Posted 6 years ago

“My daughter was very happy with the purchase i may for her for Christmas. But we had to send back to change the sizes i was extremely impressed how quickly the replacements were sent out. My daughter is happy now and has already worn the gloves and leg warmers.”

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Posted 6 years ago

“Great service. Online goods come quickly. A great range of items on the website”

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Posted 6 years ago

“Clear communication, quick delivery. Can't ask for more than that.”

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Posted 6 years ago

“Told lots of my cycling budies about VeloVixen following compliments about my tops”

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Posted 6 years ago

Sandra - yay! You're too nice - we need to sign you up as an official ambassador to Bangor! Happy cycling, Phil

Posted 6 years ago

VeloVixen is rated 4.9 based on 3,653 reviews