VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Email:

contact@velovixen.com

Location:

Unit 28, Wheatley Business Park,
Wheatley
OX33 1XW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“V happy with the service”

Helpful Report

Posted 6 years ago

“Brilliant service, clear communication and great range of products - competitively priced too.”

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Posted 6 years ago

Claire - thanks so much for the review. So pleased to hear you've been happy with things! Take care and stay well, Phil

Posted 6 years ago

“Didn’t have them in stock at first but Velo Vixen contacted me to explain. They didn’t take too long to arrive. They are great. Thanks”

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Posted 6 years ago

Liz - thanks so much for the review, and for your flexibility! Glad to hear you were kept in good contact, and that they've worked out well. Stay well and happy cycling, Phil

Posted 6 years ago

“Great range of products, helpful personalised service, and a no hassle returns policy if something doesn’t fit quite right. And of course, the associated Facebook group, which is full of amazing women cyclists.”

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Posted 6 years ago

Cathy - thanks so much for your review, a real spirit lifter in testing times! Delighted to hear that you've been happy with things and that you're enjoying the FB group. Happy cycling and stay well out there! Phil x

Posted 6 years ago

“I came across the website online. I've never heard of it before. (maybe because I'm German) I love the colours and selection of jerseys!”

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Posted 6 years ago

Danke! So pleased you found us and that you've enjoyed the range - stay well and happy cycling! x

Posted 6 years ago

“Very good service, rate of responding and delivery time.”

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Posted 6 years ago

“Excellent delivery speed and packaging.”

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Posted 6 years ago

“Really quick delivery and well packaged”

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Posted 6 years ago

“I love the products available from VV, it's so nice to have a big choice of colours and patterns from awesome brands.”

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Posted 6 years ago

“VV have a friendly and helpful approach to their customers and I always feel like I am dealing with a human being rather than a faceless company.”

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Posted 6 years ago

“Nice company, love the philosophy ! Client support is excellent too”

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Posted 6 years ago

“Very pleased with my purchases arriving promptly with minimal packaging for the items bought.”

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Posted 6 years ago

“Perfecte service, snelle levering.”

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Posted 6 years ago

“Third time I’ve ordered from VeloVixen. Easy to navigate website, competitive prices, excellent choice of items and speedy delivery. Great to find a company that specialises in ladies cycling clothing. Don’t normally order online, but VeloVixen is my exception. Highly recommended.”

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Posted 6 years ago

“I absolutely love all my 5 VeloVixen purchases. They are good value, keep me warm and also look great! I can praise enough VeloVixen for their communication and fast delivery. Efficient 10 star service.”

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Posted 6 years ago

“Really good selection of cycling kit that isn’t boring. The padded knickers are genius and great for spinning.”

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Posted 6 years ago

“Amazing help from the staff sorting the right size and narrowing down what options I had. Couldn't rate any higher.”

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Posted 6 years ago

“Good website show casing excellent products for women”

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Posted 6 years ago

“Always brilliant personal customer service, no danger of just sales people trying to extract maximum money out of you, they care that all purchases suit your requirements/budget and sizing advice is spot on. Free returns too.”

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Posted 6 years ago

Fiona - how sweet of you to write and THANK YOU for your kind words. We sometimes wonder if we shouldn't 'sell' a bit harder, but that somehow wouldn't feel right, especially for discerning cyclists! Happy cycling, Phil

Posted 6 years ago

“Brought products for presents. All excellent.”

Helpful Report

Posted 6 years ago

VeloVixen is rated 4.9 based on 3,653 reviews