Vente Privee Reviews

“ I've been using Vente Privee for aprox 5 years. Yes, prices are low, but they provide the worse service possible. For my last order, my credit card has been charged twice. I have been emailing and calling them, they confirm that they have indeed received double payment, but 4 weeks later there is still no refund processed. Ridiculous ”

“ Since contacting the customer service, they send me their policy refusing to refund which I find absolutely ridiculous. ”

“ Dont ever expect to receive a refund if you send something back. There is absolutely no customer service whatsoever. I sent back an expensive jacket the day after receiving it- and even though I have chased them weekly, i am yet to receive my refund 2 MONTHS LATER! Totally incompetent staff, no one ever calls you back and I know this is a very common problem with Vente Privee. Would never use again- total scam. ”

“ Even if they refund my money after the 20 days it will be hard to order another one as i am going on vacation shortly. ”

“ Stay away! They are fraudsters. When I opened case with PayPal they sent an email telling that money is refunded today 22nd November. Case with PayPal closed. Today is 8th December. Money hasn't reached my Pay Pal account yet. Vente- Privee ignoring my emails. No response whatsoever. ”