“It is not feasible for the support service to handle your issue with the required attention and expertise, and they do not respond during business hours or even after hours. This experience was quite unfortunate for me, but A C T I N V S T L T D C O M came to my rescue, allowing me to retrieve my investment and profits in just a few days. Additionally, the automation processes are poorly constructed, which means you may achieve very little or nothing at all.”
“This organization appears to be a network of fraudsters. I made a deposit on January 25 and was informed that I would be able to withdraw my gains and access my funds by May 5. Unfortunately, this has not occurred. However, A C T I N V S T/L/T/D/./C/OM is a global company that successfully assisted me in withdrawing my $97,000. I am fortunate to have discovered their assistance.”
“They closed suddenly without notice while there's balance of 8000 dollars ! Now they don't allow trading or more than that, asking me to open a new account !! What about my money !!! mummy said i should file a complaint to '' wikihelpdesks at g m a i l. c om '' for assistance.”
“This company is a complete scam. They scammed me out of money and then ignored all my attempts to get it back. After a long and difficult process, another company came to my aid and helped me successfully recover my funds. I do not recommend investing your money with this pickpocket, but I confidently suggest you turn to support S I M O N C H . C O M for honest and reliable financial services.”
“Certainly! Here’s the detailed and polite negative review in English:
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I have unfortunately had very disappointing experiences with Vente-Privee. During my vacation, I received a shipment of goods. After returning home, I wanted to return a few items, which was 17 days after delivery. Previously, their service was better and they accepted returns even after the 14-day return policy.
Today, however, the company did not even consider a gesture of goodwill. Despite my multiple attempts to contact them, my request was not granted. It is regrettable that a company I have been a loyal customer of for years is unable to be flexible and customer-friendly when it really matters.
Due to this negative experience, I have decided to close my long-standing account with Vente-Privee. I will also unsubscribe from all newsletters and advertisements. It is disappointing that I have to take such drastic measures as a loyal customer because my concerns were not taken seriously.
I hope this review meets your expectations and effectively conveys your experience.”
“Its 2024 April 7
I got the job frm LinkedIn
Someone contacted me as name of Maria
Told me whole process of work
Still dont know whether to trust or not I'm working for there job currently”
“Shocking company policies, no real processes (complaints or help in any way) Avoid at all costs.
Delivery tracking via website and app did not work. Moved from DHL delivery to Hermes, which never works in y area. Was told nothing can be done. Told me i'll have to pay for the parcel to be returned to them if I cannot receive it, might be able to get a refund 4-6 weeks from now.
Tried to make a complaint, was told there is no complaints process. Asked to speak to Manager, was told this will take 72h.
Will speak to my credit card company to recover the money.”
“I have always had good service from Vente Privee - now VeePee - until now. I returned two pairs of trainers and received an email on 8th June saying they were processing my return however I have still not received my refund and it is 30th July. I have emailed them and called them multiple times. They acknowledge that the automatic refund did not go through (so admitting it is their fault) and yet still no refund. I don't know what is going on with them but I am obviously not the only one to have had problems recently. I would avoid buying anything from them if you think there is even a tiny chance you might want to return it.”
“I’ve bought a pair of ASICS trainers which took 2 weeks to deliver. The trainers (UK Size 7) were too narrow (not enough information on their website) for my feet and had to be returned to their Slough Warehouse. I’ve returned the trainers by Royal Mail Sign For which they acknowledge receipt on the 12 June 2019. The trainers took several weeks before it reached their Company on the 2nd July 2019. I have been chasing them for refund on a weekly basis and was told firstly that they have not received it. Later when chased again they said it has arrived after several weeks since receipt in their Slough warehouse. Still there was no refund of my money. Had to chase them every week and each time they said that it is with their accounts department. Then they had problems with their IT which generated an email to me saying that they will be returning the trainers back to me since it was returned damaged. Total lies!!! When questioned they said that it was an IT problem and that the refund will be made by their Accounts Department. Till this day I still have not received a refund. I have reported them to my credit card provider and hopefully I will get a refund soon. They are totally hopeless and it is impossible to contact their Accounts Dept. I would not buy or recommend anyone to buy goods from them.”
“The worst customer service i have had, took over £1000 from my Bank account when it should have been £280, They have asked for my Bank statements 3 times to show this happened. I have showed them bank statements and over 8 weeks ago they said it was there fault and they would refund me. STILL NO REFUND AFTER 2 MONTHS. They are now not answering my emails and when i call them they keep saying its being handled by there accounts department and the refund is being processed, This is a Lie. They wont transfer me to anybody in accounts or anybody who actually knows what they are doing.
Do not buy from this company as you may loose money!!!”
“In passato ho fatto alcuni acquisti di abbigliamenti di marchi noti per mio figlio, e sono stati consegnati nei tempi. Purtroppo coi bambini è facile sbagliare misura, così dopo avere aspettato più di un mese per la consegna, ho dovuto rendere a mie spese ed attendere molti giorni per il rimborso. In tutto hanno avuto in mano i miei soldi per quasi tre mesi. Lo trovo assurdo. Di recente è capitato qualcosa di ancora più grave. Per ben due volte in un mese, per due ordini di gioielli, non mi sono stati spediti gli articoli. La prima volta ho aspettato qualche giorno oltre la data ultima fissata per la spedizione, e mi è stato risposto che dovevo attendere fino a 15 giorni dalla mia telefonata per avere una risposta. Alla fine il pacco non mi è mai arrivato, e dopo varie telefonate mi hanno risposto che l'articolo non aveva superato il loro controllo e non era stato spedito, e avrebbero provveduto ad un rimborso, che è arrivato molti giorni dopo. Lo trovo ASSURDO. Se il loro fornitore non mantiene l'impegno, dovrebbe provvedere Veepee a chiedere un'altro articolo per poter soddisfare il cliente, e non riversare il disservizio su di lui. Il pagamento anticipato imporrebbe almeno la certezza di ricevere l'articolo.
In questi giorni ho dovuto nuovamente chiamare il servizio clienti per un articolo non spedito, e dopo più telefonate mi hanno di nuovo risposto che non aveva superato il controllo e non mi sarebbe stato più spedito, e che dovevo attendere per il rimborso.
PER ME HANNO PERSO OGNI CREDIBILITA'”
“In passato ho fatto alcuni acquisti di abbigliamenti di marchi noti per mio figlio, e sono stati consegnati nei tempi. Purtroppo coi bambini è facile sbagliare misura, così dopo avere aspettato più di un mese per la consegna, ho dovuto rendere a mie spese ed attendere molti giorni per il rimborso. In tutto hanno avuto in mano i miei soldi per quasi tre mesi. Lo trovo assurdo. Di recente è capitato qualcosa di ancora più grave. Per ben due volte in un mese, per due ordini di gioielli, non mi sono stati spediti gli articoli. La prima volta ho aspettato qualche giorno oltre la data ultima fissata per la spedizione, e mi è stato risposto che dovevo attendere fino a 15 giorni dalla mia telefonata per avere una risposta. Alla fine il pacco non mi è mai arrivato, e dopo varie telefonate mi hanno risposto che l'articolo non aveva superato il loro controllo e non era stato spedito, e avrebbero provveduto ad un rimborso, che è arrivato molti giorni dopo. Lo trovo ASSURDO. Se il loro fornitore non mantiene l'impegno, dovrebbe provvedere Veepee a chiedere un'altro articolo per poter soddisfare il cliente, e non riversare il disservizio su di lui. Il pagamento anticipato imporrebbe almeno la certezza di ricevere l'articolo.
In questi giorni ho dovuto nuovamente chiamare il servizio clienti per un articolo non spedito, e dopo più telefonate mi hanno di nuovo risposto che non aveva superato il controllo e non mi sarebbe stato più spedito, e che dovevo attendere per il rimborso.
PER ME HANNO PERSO OGNI CREDIBILITA'”
“Last month they had a technical glitch on their website such that the orders didn't go through although customers were charged for those. I have been waiting for my refund for more than 40 days now and they only answer they can give to my daily calls and emails is that they have forwarded my emails/requests to the accounting team and that the refund will happen in 10 working days... guess what... I am still waiting. Avoid.. shop elsewhere.”
“The order I placed and paid for was never delivered. After several emails and phone calls VentePreve told me that the delivery service has lost the parcel and that I will not be receiving it. It is normal for logistics services to loose your parcel, I understand that. However, the problem is regrading how VentePrivee handled the whole situation.
1. VentePrivee has not refunded the amount after the parcel was lost
2. I had to call them multiple ties to get a status on the parcel and every time VentePrivee could not provide me the reason for delays in delivery.
3. VentePrivee would not confirm when the refund will be completed.
4. VentePrivee would not take responsibility for the goods that was sold by them and blamed the delivery service for not getting the parcel to my address.
5. After 45 days of making the first purchase and payment, I still do not have the product I and have not got my money back.
I would not recommend VeePee and definitely will not be shopping with them gain.”
“VP sent out an email to all their UK customers informing them that services, because of Brexit, would be suspended. Another email, shortly after the first one was sent, recinded this saying that Brexit was causing them all a nightmare! Since then I have not been able to purchase any products from the site; I have raised this issue several times and even phoned their CS helpline. Apparently it's aknown issue and is being fixed! Several months later, apparently it's still being fixed! Horrible CS with a French flair!”
“VP sent out an email to all their UK customers informing them that services, because of Brexit, would be suspended. Another email, shortly after the first one was sent, recinded this saying that Brexit was causing them all a nightmare! Since then I have not been able to purchase any products from the site; I have raised this issue several times and even phoned their CS helpline. Apparently it's aknown issue and is being fixed! Several months later, apparently it's still being fixed! Horrible CS with a French flair!”
“Returned one of my orders. Received a confirmation that the returned item was received in their warehouse. They never reimbursed the order. I've chased them several times with no refund yet. This company has no accountability and no one is able to provide helpful updates”
“Placed an order before Christmas for a few items from a Vans sale. Received items 6 weeks later but wrong sizes had been sent. Contacted VP who said they would send a returns slip and pre - paid returns label via email. That was 8 weeks ago now. I have emailed and phoned multiple times only to be told the IT department are having “issues” and they will send the label when it’s sorted.
VP used to be a great company to buy from, I’ve been a customer for around 8 years and placed many orders in that time. Things have changed. I’m resigned to the fact that VP are not going to refund me so I will be exploring legal avenues.
Appalling that they can do this to so many loyal customers, shame on them.
Please avoid unless you can afford to throw your money away.”
