Very Reviews

“ Worst company ever my new cooker was delivered damaged they couldn't care less about replacing it takes 14 day for my refund they are a shocking company operating a criminal business practice now I've been without a cooker for 3 days and can't buy a new one from a proper reputable seller until Very refund me. ”

“ Faulty dishwasher till under warranty ! 5 week wait still waiting to see if I can have a replacement or a full refund ! Conflicting information from both parties just being fobbed off constantly even thou engineer has been out confirmed 3 new parts were needed just to be told they r still waiting 5 weeks in then Thursday told by Very advisor I would have a replacement and I would be contacted surprise surprise no call I contacted them again ! To be told hoover r waiting on parts 🤦‍♀️🤦‍♀️🤯 now after being on hold to Very for over 1hr oh some one will call u in 72hrs 🤯🤯🤯😡😡😡 omg worse experience ever and I can’t find how I put in an official complaint to Very !! Do NOT purchase any large items from Very !!! Honestly just pass the book I’m actually raging 😡 ”

“ the last 20 mins on hold! all they said they would do is refund the collection fee. ”

“ The advisor told me they had no record of the return, it must be lost at their end and she would issue a refund. ”

“ So annoyed with Poor customer service from Very item ordered with next day deliVery, deliVery not received and what a hassle to get redress, ha ha they offered to refund my deliVery, and I should think so!!!! Last order with Very as there has been multiple issues with there deliVery courier. ”

“ While I understand cancellations can happen, I am extremely disappointed with the lack of resolution regarding my refund. ”

“ If I could rate 0 stars I would … Ordered a bunk bed … NEVER EVER AGAIN would I use Very … awful from start to finish bed arrived they had sent me two boxes of the bed so received half the bed and two boxes of random wardrobe pieces with clear labelling stating it was a wardrobe…so I rang them customer services was awful they said they couldn’t just send the missing boxes out and collect the wardrobe I would have to send all 4 packages back to them be issued a refund in 14 days and have to re order all over again and then wait days for it to be re delivered ! 😡 They were no help on the phone and to be honest had a Very bad attitude from start to finish. ”

“ Multiple emails and 3 phone calls to Very later and allegedly my refund will be processed within 72 hours minus a deliVery fee that'll then be refunded. ”

“ I returned a vax carpet washer that stopped working, I got a text message from "Very" confirming the item had been received and I would see the refund in my next statement. ”

“ Appalling!..my 1st purchase with Very & the last I ordered a watch &paid extra deliVery said in stock & said deliVery in 2 days..5 days before Christmas , got the confirmation email with January 2004 deliVery on it...it is a Christmas present FGS...took my £200 & said they would refund it in 10 working days..where am I getting the money from to get from else where...SHOCKING! ”