Very Reviews

1.7 Rating 1,624 Reviews
C-
Happiness Grade
Read Very Reviews

Phone:

08448 222 321

Email:

queries@very.co.uk

Location:

United Kingdom

C-

Customer Service - Average

57.69%
Industry Average
HORRRIBLE CUSTOMER SERVICE NEVER EVER SHOP HERE Very IS AS BAD OF A COMPANY AS YOU CAN GET ONLY WANT TO SCAM HONEST CUSTOMERS.
posted 2 weeks ago - Anonymous
They were super efficient at charging my credit card - but after sales service has been a disgrace.
posted 4 weeks ago - DH
Zero stars if I could report that. Very sent me a used item. No security hygiene seal, tangled cord with hair in the curlers. Absolutely disgraceful service. How can a used item be dispatched as a new product when returns is a different address!
posted 1 month ago - Kathryn
appauling customer service.
posted 1 month ago - Anonymous
What excellent customer service, I thought.
posted 1 month ago - Jess
So annoyed with Poor customer service from Very item ordered with next day deliVery, deliVery not received and what a hassle to get redress, ha ha they offered to refund my deliVery, and I should think so!!!! Last order with Very as there has been multiple issues with there deliVery courier.
posted 1 month ago - Cheryl Houston
I contacted Very's customer service via phone and was informed that the issue was not their concern and they were unable to assist me.
posted 2 months ago - Anonymous
Order an BNPL item from this company.they charged me ridiculous interest even though i contact themand lodge a complaint in december 2023 someome wsd suppose to contact me up to now im still waiting .This company give awful customer service they should be shut down.donot shop with them.
posted 2 months ago - Carldia Greig
Absolutely shockingly bad customer service.
posted 4 months ago - Elaine Casey
Horrific customer service. Still waiting for issue to be resolved with an order I placed which arrived faulty. It's been over a month now and still nothing. I was offered 10% off my next order which I declined, as I will not be shopping with Very ever again.
posted 5 months ago - Anonymous