“Viddyoze is an interesting platform on which even beginners can quickly achieve good results. The amount of different templates alone offers great added value.”
Hi Jens
Thank you so much for the great review!
I'm so glad to hear you love the templates and that you're pleased with the results you get using our app.
All the best
Alice
“For everything their interface lacks in functionality, they make up for it with a staff of I.T. that can help you with anything. Would recommend, but the site could obviously use some work.”
Hi Adrian
Thanks for the feedback regarding the app. We are always looking to improve and please be assured your comments will be passed on to our dev team.
It was great helping you yesterday, we always here if you need us!
All the best
Alice
“Excellent... more music options or the ability to choose from a music library would be great.
Eva at the helpdesk was brilliant today and helping us to sort out an upgrade.”
Hey Iain
Thanks for the feedback! I will be sure to pass this to our dev team.
It's so cool to hear you've upgraded, I hope you're enjoying all the extra features and templates.
All the best
Alice
Hi Jorge
Thanks so much for your kind words about Junalyn. It's great to hear she was able to assist you quickly and efficiently today.
All the best
Alice
Hi Ted
It's great to hear Jackie was able to help answer your questions. I will be sure to let her know you've left her such a great review today.
All the best
Alice
“Viddyoze customer service is outstanding. Prompt response to customer queries and resolving customer issues in a timely manner.
The Viddyoze product itself (the software) needs improvement so that it can stay at the top against its competitors. Most of the templates are not flexible for customization for the end user. I know you're trying to help everybody including people with no prior experience in video editing or creation. Please make the templates in such a way that experienced video editors can also enjoy creating something unique for their projects and not have it look too generic.
I noticed that when I edit something and want to use the transparency editing feature I get limited to using the feature 15 times only in a month. That is a very basic feature that your customers should use for free. I mean for a template club member who subscribes to Viddyoze Template Club and pays $37 every month for the templates, they shouldn't pay an extra $10 every month in order to use the transparency feature. The feature is free in most other editing soft-wares.
Another improvement you can add to the Viddyoze software is making it possible to process actual videos. You can make it possible for processing short videos that can then be rendered to use in projects. This will actually put Viddyoze at the top of the competition.
When I signed up for Viddyoze template club, 2 years ago, I thought I would be able to import a video and process it using Viddyoze. That was not the case. I soon realized I could only import pictures and photos to make logos, stingers, transitions, intros and outros.
The intros, stingers and transitions from using most of the templates are quite rough. If they can be softened and made a little smoother, they can be very powerful.
Overall the software has a lot of potential, and if improvements are made, it is going to be the go to software to create awesome videos.
Thanks.”
Hi Reuben
Thank you for raising this feedback with us. Gaining insight into the user experience is so important to us so please be assured your comments won't go unheard!
It's great to hear you find our customer service outstanding. We are always happy to help and take pride in our work so this means a lot to us.
Thanks
Alice
Hi Nichia
Thanks for taking the time to leave us a review.
Thank you for your feedback regarding our subscriptions. We are always reviewing our offerings so we can try to provide the best content we can for an affordable price so feedback like this is very valuable to us.
If you ever have questions about your account or any offers we may be running, please just send us a message any time.
All the best
Alice
“I use Viddyoze almost daily. It’s an incredibly powerful asset in my graphic design toolkit. I would give a 5th star if the text in the templates was more customizable.
As far as I’m concerned, it’s almost perfect.”
Hey Cristina
Thank you so much for taking the time to leave us a review today. The team and I love to hear that you find Viddyoze a powerful asset in your toolkit. That's awesome!
I will pass on your feedback regarding the text customization too.
All the best
Alice
“I rely on Viddyoze for top-notch graphic elements. There’s a vast array of choices.
If I could suggest one thing to improve this service it would be to give users more flexibility in resizing titles.”
Hi Steven
Thank you for your review, it's really great to hear from you.
We take all of our user's feedback on board so I will of course pass this over to our development team for review.
If you have any more suggestions, please drop them in the live chat box within the app and we will be happy to help.
All the best
Alice
“I love the viddyoze service and think it’s worth the cost. I would love to be able to create content where I could add video clips to. Right now I can go outside of the program and to do it but would love to be able to do it in viddyoze”
Hello Norman
Thanks for the review and for the feedback about adding your own video footage to our templates. This is certainly something we are considering, so watch this space!
We also love to hear you find the app value for money. Our goal here at Viddyoze is to allow users to make stunning animations at a fraction of the cost so to know we are achieving this is really rewarding for us.
If you ever need help with your account, please get in touch.
All the best
Alice
