Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.29

4.3 Rating 1,061 Reviews

82 %

of reviewers recommend Viessmann Limited

Company Reviews

Questions

Metrics

4.3

Based on 1,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow ..... What a great boiler , Best Ive ever installed , I can't wait to tell my customers how good this is. Especially when we are coming up to a new heating season. For that piece of mind to look after your family through the cold winter months this is the piece of kit I would recommend you install in your home. theres no wonder it won "WHICH" best boiler rating.”

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Posted 8 years ago

“I Have been without hot water since the weekend, contacted customer service numerous times as my boiler is under warranty. Each time I call they claim that my boiler is not registered to my address or registered at all even though my installer has sent this off when it was installed in 2013. I have been sent a screenshot of a confirmation notice that he has had to go through and 're register it but still they have nothing there side. Customer service has a lot to be desired”

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Posted 8 years ago

“Installed on 11th July '18, so early days, however boiler works perfectly. Installer quick, tidy and very helpful.”

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Posted 8 years ago

“good product so far”

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Posted 8 years ago

“The new technology and build quality seem impressive and a welcome change to our old boiler, which was causing real problems after some 10 years use.”

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Posted 8 years ago

“Hose /pipe in boiler tore and all water in boiler leaked into downstairs room. Boiler 20 months old and under extended warranty. Viesmann refusing to honour warranty. I am in my 70s and have no hot water from boiler as it is not working. I am a pensioner and can't afford yet another boiler. Very poor customer service. No regard for client”

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Posted 8 years ago

Hi Joan, We are very sorry to hear of the issues you are experiencing with your heating system. Would you please email us with your name, address and boiler details (serial number if you have it, located on the top of your boiler) to info-uk@viessmann.com, as we would like to support you further and we are unable to do so on this site.

Posted 8 years ago

“great boiler - a very knowledgeable installer - high confidence in service provided.”

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Posted 8 years ago

“So far so good, the product and service is smooth for now”

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Posted 8 years ago

“We had on/off problems with my Vitodens Combi boiler resulting in poor hot water performance. We decided to replace with a Viessmann system boiler and unvented hot water cylinder to ensure hot water and so far has been great. I contacted the sales team and after explaining issues with the combi and the fact it was only just out of warranty, the sales/engineering regional manager, Kenny, organised us an extended warranty by way of thank you for staying with Viessmann. Everyone we contacted was very helpful and responded quickly.”

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Posted 8 years ago

“very pleased thankyou”

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Posted 8 years ago

“No fuss installation by a plumber who knows what he's doing”

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Posted 8 years ago

“its bit early only had the boiler a month,not had to use the heating much but plenty of hot water.All fine so far.”

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Posted 8 years ago

“Installation was carried out. In friendly yet professional manner.”

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Posted 8 years ago

“I'm very happy with my new boiler 111w. Had a tiny glitch with installation when installer for some reason didn't want to turn OpenTherm on (gives full control of boiler water temperature too) via controller. Other than that installation was excellent, very friendly and tidy guys and did the job within 7-8 hours. We opted for Nest thermostat which we can control from the phone application from anywhere. Overall I'm very happy with boiler and installation.”

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Posted 8 years ago

“Product and price”

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Posted 8 years ago

“It is working satisfactory and offering the services we need.”

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Posted 8 years ago

“So far our experience is very posotibe. A good boiler”

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Posted 8 years ago

“We are very happy that we chose Viessmann as compared to other products which was recommended and fully installed by Gyalsang Pulmbing & Heat. fully happy with the customer care provided by Corgi engineer Mr Gyalsang, not only during the installation but after installation too. Thank you. Sushil Singh, Hanworth, Middlesex”

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Posted 8 years ago

“A great product”

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Posted 8 years ago

“Service was good and I am happy with the boiler”

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Posted 8 years ago

Viessmann Limited is rated 4.3 based on 1,061 reviews