Vinted Reviews

“ Absolutely disgusting company, I have sold a spot washer and the delivery supposed to come to my home address and pick it up. ”

“ I purchased from a seller and the delivery company delivered to the wrong address and now it's missing, The delivery company has agreed it's missing bi Vinted are more refunding ”

“ Then I tried selecting the return option, and was told I’d have to pay also the delivery just to get the broken item sent back to me. ”

“ After having to wait for a full month to claim (even though delivery is supposed to take five working days), Vinted gave me just two days to report it. ”

“ Vinted messed up the delivery, said item had been delivered when it hadn’t. ”

“ Bought item on Vinted which carrier Vinted chose delivered it to some random man and took a photo of his hand as proof of delivery. Vinted say they can’t help as it is delivered and closed case. Only AI relies and you can speak or communicate with a real person. Customer service is terrible ”

“ I’m extremely disappointed ☹️ For lost or stolen parcel you will not get any refund! I payed extra to secure a parcel. For them is buyer problem not them not delivery company! Shocking business! I waste money, time and energy ”

“ The parcel was marked as delivered by Evri, with full tracking information available showing the delivery was completed. ”

“ Despite this, Vinted refused to help and sided with the courier, completing the transaction with zero proof of delivery. ”

“ Absoulte joke, sent a jersey out... Was tracked so had proof of delivery on royal mail website. Customer said they had not recieved it, so funds got out on hold for about 20 days and then custoner was refunded, leaving me without the funds or my items. Customer service is a joke. Do not use Vinted you will get scammed. ”