Vinted Reviews

1.2 Rating 405 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
Delivery driver for Vinted dumped my parcel in a public lobby where 100s of people walk through daily.
posted 6 days ago - Anonymous
Extremely unhelpful customer service I sent a CD with special collector's edition bits (lyric booklet, collectable cards etc) and during delivery, the CD case got cracked but the customer confirmed the CS was not broken.
posted 2 weeks ago - Drey Szabo
22 days currently still missing with not a single attempt on delivery by the courier (clearly stole it).
posted 2 weeks ago - Craig
I chased down the proof of delivery myself.
posted 1 month ago - Sam
Worst buying and selling platform there is, make an offer and pay then get ghosted and item never sent. If it does get delivered it’s either fake or in poor condition, standard of parcel wrapping is laughable and delivery times very long. Most of the sellers are the worst kind of people who are liars and thieves. Stick with eBay.
posted 1 month ago - Mark
2 weeks Still no sign of delivery Vinted says i have to wait another 25 days! 7 items I bought they all saying the same thing!
posted 1 month ago - Anonymous
Postage when purchased an item says 7 days now day 9 and now it’s May 7 no update since 6 days ago poor customer service and delivery service Do not buy anything from Vinted as they obviously can’t guarantee delivery.
posted 1 month ago - Anonymous
Bought an item on Vinted and the delivery person left the parcel outside the front door next to a busy main road when nobody was in.
posted 1 month ago - Anonymous
Item not delivered but a random picture of weeds sent as proof of delivery by the courier and Vinted took that to mean its been delivered. What is buyer protection for? Customer service is non existent and no means to make a formal complaint which they must have to operate in the uk. Reporting to trading standards
posted 1 month ago - Philippa
Horrible service. Buyer received the item. Had proof of delivery and still buyer received refund. Ridiculous service and rude customer service
posted 2 months ago - Diana