Vionic Shoes Reviews

Name: Vionic Shoes
Address: 1 Gateway Court, Coomera
Rating: 4.54

4.5 Rating 351 Reviews

87 %

of reviewers recommend Vionic Shoes

Company Reviews

Product Reviews

Metrics

4.5

Based on 351 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful customer service when I was having trouble logging into my account and getting the order to process. Return and exchange service was quick. Definitely recommend your service.”

Helpful Report

Posted 2 years ago

Hi Michelle, Thank you for your feedback, We love to make things as easy as possible, I will be sure to pass this onto my team :)

Posted 1 year ago

“Fabulously comfortable for both short and long walks. Especially important as I have bunions.”

Helpful Report

Posted 2 years ago

“Shoes delivered very quickly. Good price and podiatrist recommended them. I bought canvas as I have bunions making my feet wide and had to stretch them across my joints for comfort. They have worn in now and a fine. An elastic section across bunion areas ain shoes would be good as bunions are a common problem for the elderly.”

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Posted 2 years ago

“I like my slippers very much - they're solidly made, support my feet well, and very warm. The only problem is that inside the left slipper there are a couple of little edges. I think it's probably snipped-off ends of whatever is used to sew the pieces together. Because they're just a little sharp, it means I have to wear socks in the slippers or the left foot is uncomfortable. I hope this will smooth off with time!”

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Posted 2 years ago

“These slippers are warm and have an adjustable band which is great, only downside is the rigid hard base which makes them heavy to wear and is less comfortable than other vionics I own”

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Posted 2 years ago

“Found these shoes very comfortable though a bit too roomy. I have put an insole in them today which seems to make them not slip on the heel as much. Too early to tell get whether it will be completely successful. I have previously worn a similar Vionic shoe which was a perfect fit without added extras, however they wore out 🥲”

Helpful Report

Posted 2 years ago

“I would have like a wide fitting in the Brinkley boot, and purchased a bigger size. That seemed to do the trick.”

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Posted 2 years ago

“We had purchased Vionic slipper since the last 5 years, some styles are a bit heavy but steady, good support. Just wish that the company could still have the free shipping for over the certain amount spent like before.”

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Posted 2 years ago

Hello, We're so glad that you love your Vionic Slippers! Once you've made the change, there's no going back right? Unfortunately with everything that has been going on in the world over the past few years we have had to change our policies regarding shipping. Occasionally we will add free shipping as part of promotions so if you'd like to be the first to know when this is happening we'd recommend either signing up to our mailing list (you'll receive 10% off your first purchase after signing up too!) Or following us on Social Media. Thanks so much for the kind words! We look forward to helping you our with your next pair of Slippers too (or Sandals in summer if you can't wait that long)

Posted 2 years ago

“The inner soles of the shoes were a revaluation to me. The shoes were my first pair of vionics. I love the colour and style of the shoes the high quality materials and craftsmanship really stands out and makes the shoes a please to put on and wear. The sizing was slightly smaller than what I expected. Next time would go a size up. Half sizes would be great, that would be my one request. Thank you Vionics will be buying more in the future. Vidya”

Helpful Report

Posted 2 years ago

Thank you for your review, Vidya! We appreciate you taking the time to share your experience with our Vionic shoes. We are sure glad to hear that you love the colour and style of the shoes, as well as their high quality materials and craftsmanship. We appreciate the feedback about the size, and will take it into consideration for future releases. Thank you for choosing Vionic, and we hope you continue to enjoy your shoes!

Posted 2 years ago

“I didn't buy shoes, I purchased the insoles. I have been buying your insoles since before the rebrand to "vionic". I think they are the best-shaped, lightest and most comfortable insoles available. Better than the custom ones I had made by my podiatrist. I got 3/4, full length, and sport type. The sport type is less comfortable than the other type. It is unclear from the product page what the value of the insole being less cushioned is.”

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Posted 2 years ago

“These are the most comfortable slides I have owned (even more comfy than my birkenstocks). The arch support is brilliant, and the plastic material means it can get wet (unlike my birkenstocks). I would buy more pairs, but alas the colours in the large sizes are boring ol' grey and black. Please extend your colour range in the large sizes to some more interesting colours. Navy! Orange! Beige! White! Blue! I would buy more pairs if there were more colour options.”

Helpful Report

Posted 2 years ago

“These are awesome shoes, every purchase I have made from Vionic Shoes has been good. The only small criticism is that I thought the trainers pictured had elastic laces, rather than traditional ones, the elastic ones do make them a little easier to put on. But otherwise absolutely great, thank you.”

Helpful Report

Posted 2 years ago

“Excellent quality and comfort. A couple of pairs a bit tight. I so miss not having the store on Logan Road Mount Gravatt”

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Posted 2 years ago

“Purchased Penelope sneakers very soft leather & very comfortable”

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Posted 2 years ago

Thank you! We really appreciate you taking the time to rate Vionic shoes with 4 stars. We're glad to hear that your purchased Penelope sneakers have soft leather and comfortable fit. We hope you continue to have a wonderful experience with your Vionic shoes!

Posted 2 years ago

“Comfortable but the cutout on the inner sole is abrasive.I had to cover it with bandaids.so not entirely happy”

Helpful Report

Posted 2 years ago

“I have been buying Vionic for years and they have always been my preferred brand. Bought the Candace on line and was a bit disappointed. The ankle strap was way too short and I had to go to the shoe repair shop and get some more Velcro put on them so I could wear them. Look a bit dodgy now but I really liked the sryle.”

Helpful Report

Posted 2 years ago

Thank you for your review and for being a loyal Vionic customer. We apologize that the ankle strap on your Candace shoes was too short and that you had to go to a shoe repair shop to get it adjusted. This is the first feedback of this nature we’ve heard about the Candace, so thank you for bringing it to our attention. Even still, we strive to provide our customers with high quality and well-fitting footwear, so we are sorry that this was not the case with your recent purchase. As you’ve been a Vionic fan for years, we’d like to take care of you. If you get in touch with info@vionicshoes.com.au we would be happy to offer you a discount on your next purchase. Which we hope will fit your foot as well as all the pairs of Vionics you’ve had in the past. We appreciate your feedback and hope to see you again in the future.

Posted 2 years ago

“Very comfortable thongs/ sandals particularly for people like me that need arch support.”

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Posted 2 years ago

“Really love these thongs. So very comfortable and supportive. The prints are delightful.”

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Posted 2 years ago

Thank you for your review and for choosing Vionic! We are glad to hear that you love our thongs and find them to be both comfortable and supportive. At Vionic, we are committed to providing our customers with comfortable and stylish footwear, so it's great to hear that you enjoy the prints on our shoes. That being said, if there's anything we can do to turn your experience into a 5-star one, we'd love to hear it. Please get in touch with info@vionicshoes.com.au and we'd love to help you out. Have a great week!

Posted 2 years ago

“Fantastic service Received my shoes very quickly no hiccups no problems very happy”

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Posted 2 years ago

Thank you for your 4 star review and for choosing Vionic! We are glad to hear that you had a great experience with our customer service and that your shoes arrived quickly with no problems. At Vionic, we strive to provide our customers with top-notch service and high quality footwear, so it's great to hear that we were able to meet your expectations. Thank you for your recommendation and we hope to see you again in the future.

Posted 2 years ago

“Beautiful sandals. My usual size did not quite fit sent them back for a larger size I’m a 41 I ordered a size 9 my heels were just in the shoe I’m going to try the 10. They are incredibly pretty so I hope they fit”

Helpful Report

Posted 2 years ago

Vionic Shoes is rated 4.5 based on 351 reviews