“VIP TRANSPORT helped us to relocate from California to Italy, and we are very pleased with their job. Everything was packaged in a safe manner, and fast, and we received everything in perfect conditions.
We want to give special thanks to Kimber Lowman who was the contact person we bother for all small problems, and also to Nick Schossig who help us also.”
“Golden Eagle Moving / United Van Lines was hired to move us from California to Nevada in September 2020. The contract was for packing, crating, transporting, unloading, uncrating and assembly as may be necessary. Full insurance was also purchased for up to $125,900.00 with $0.00 deductible. United Lines never sent anyone to inspect the submitted claimed damages, nor did they send anyone to repair and/or replace the damaged items. We hired a Insurance Claims Adjuster to provide a cost estimate for the required repairs and/or replacement. The estimate, with pictures was sent to United Van Lines but still no affirmative action was taken to inspect, repair or replace any of the items. It has been over 5 months since the move from CA to NV. We are now at a point of filing a Law Suite to be compensated for the repair and some replacement of damaged items. The damages exceed $11,000.00.
We strongly suggest that NOBODY EVER HIRE UNITED VAN LINES OR THEIR AGENTS for any move.
Michael Suess”
“I had a small load to deliver out-of-state and was promised that my belongings would be loaded onto the truck that would drive them to their destination and then unloaded from that truck at my new home. I chose VIP Transport on the basis of this promise even though the price was higher than other firms quoted. Instead, my belongings were loaded onto one truck, taken to a warehouse, unloaded there, held for many days, loaded onto another truck, driven to my new home and unloaded there. In the process, a priceless antique dining chair, a family heirloom, was damaged beyond repair. Communications with the Las Vegas office of VIP Transport were poor and I had to contact the corporate office to get answers.”
