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VIPCars.com Reviews

4.9 Rating 5,005 Reviews
A
Happiness Grade
A

Customer Service - Good

97.60%
Industry Average
“ Excellent customer service ”
posted 3 months ago - Anonymous
“ Excellent customer service Hoping this will continue when the vehicle is dropped off and collected - If the process is as good as the initial experience I will be extremely pleased Andrew ”
posted 7 months ago - Anonymous
“ Easy to reach. Helpful customer service on live chat. I've been using vipcars for some time and would recommend it. ”
posted 7 months ago - Anonymous
“ Had a great booking experience with this company and recently had to speak with their customer service to make a small amendment to the booking, the representative (Nina) was really helpful and completed what I needed very swiftly. ”
posted 7 months ago - Olly L
“ You always read that different services state “ refundable” but I never had to use the feature. Sadly my trip was cancelled and once I completed my cancel on line my refund was processed immediately ! Great service all around and an excellent, competitive array of cars offered My “ go to” rental spot now! ”
posted 7 months ago - Anonymous
“ Great customer service. ”
posted 7 months ago - Yuriy Petrenko
“ I had a hi up with the booking which was my error. Using there chat forum it was corrected in a very smooth way. All I all a very good service. ”
posted 7 months ago - Peter white
“ I had a hi up with the booking which was my error. Using there chat forum it was corrected in a very smooth way. All I all a very good service. ”
posted 7 months ago - Peter white
“ Very good service no issues. ”
posted 7 months ago - Anonymous
“ Great service no issues highly recommend ”
posted 7 months ago - Anonymous