“
Excellent customer service
Hoping this will continue when the vehicle is dropped off and collected - If the process is as good as the initial experience I will be extremely pleased
Andrew
”
posted 2 weeks ago
- Anonymous
“
Easy to reach. Helpful customer service on live chat. I've been using vipcars for some time and would recommend it.
”
posted 3 weeks ago
- Anonymous
“
Had a great booking experience with this company and recently had to speak with their customer service to make a small amendment to the booking, the representative (Nina) was really helpful and completed what I needed very swiftly.
”
posted 3 weeks ago
- Olly L
“
You always read that different services state “ refundable” but I never had to use the feature. Sadly my trip was cancelled and once I completed my cancel on line my refund was processed immediately ! Great service all around and an excellent, competitive array of cars offered My “ go to” rental spot now!
”
posted 3 weeks ago
- Anonymous
“
Great customer service.
”
posted 3 weeks ago
- Yuriy Petrenko
“
I had a hi up with the booking which was my error. Using there chat forum it was corrected in a very smooth way. All I all a very good service.
”
posted 3 weeks ago
- Peter white
“
I had a hi up with the booking which was my error. Using there chat forum it was corrected in a very smooth way. All I all a very good service.
”
posted 3 weeks ago
- Peter white
“
Very good service no issues.
”
posted 3 weeks ago
- Anonymous
“
Great service no issues highly recommend
”
posted 3 weeks ago
- Anonymous
“
The customer service was on point. Rebekah was very nice and helpful
”
posted 3 weeks ago
- Anonymous