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VIPCars.com Reviews

4.9 Rating 4,849 Reviews
A
Happiness Grade
A

Customer Service - Good

97.54%
Industry Average
Faultless cancellation experience - friendly, no-quibble, prompt refund from VIP Cars and Extended Insurer, with just one phone call to VIP Cars. Exemplary customer service.
posted 1 week ago - G. Willis
Outstanding VIP service from start to finish, VIP Cars truly sets the gold standard, and Harshi Gilbert is hands down the best customer support agent I’ve ever dealt with: professional, fast, genuinely caring, and incredibly efficient, give this guy a raise because he’s a huge asset to the company.
posted 1 week ago - Youssef
Très bon service client
posted 2 weeks ago - Anonymous
Very clear, fast and helpful customer service. Thank you!
posted 2 weeks ago - Milan Jansen
Great customer service 👍
posted 2 weeks ago - Thomas
Customer service was great, Bella really helped me with my booking modification. Thank you
posted 2 weeks ago - Brigitte
Easy and fast service.
posted 2 weeks ago - Alex
Sehr guter Preis, und dann gab es die Möglichkeit, ganz kurzfristig umzubuchen, weil ich mich im Ort vertan hatte. Toller Service.
posted 2 weeks ago - ramos
Really helpful customer service call. I had booked but somehow put a typo error on my email which needed amending. Call answered quickly and problem resolved 👍
posted 2 weeks ago - Anonymous
Great communication and customer service
posted 2 weeks ago - Anonymous