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VIPCars.com Reviews

4.9 Rating 4,999 Reviews
A
Happiness Grade
A

Customer Service - Good

97.54%
Industry Average
Excellent customer service Hoping this will continue when the vehicle is dropped off and collected - If the process is as good as the initial experience I will be extremely pleased Andrew
posted 2 weeks ago - Anonymous
Easy to reach. Helpful customer service on live chat. I've been using vipcars for some time and would recommend it.
posted 3 weeks ago - Anonymous
Had a great booking experience with this company and recently had to speak with their customer service to make a small amendment to the booking, the representative (Nina) was really helpful and completed what I needed very swiftly.
posted 3 weeks ago - Olly L
You always read that different services state “ refundable” but I never had to use the feature. Sadly my trip was cancelled and once I completed my cancel on line my refund was processed immediately ! Great service all around and an excellent, competitive array of cars offered My “ go to” rental spot now!
posted 3 weeks ago - Anonymous
Great customer service.
posted 3 weeks ago - Yuriy Petrenko
I had a hi up with the booking which was my error. Using there chat forum it was corrected in a very smooth way. All I all a very good service.
posted 3 weeks ago - Peter white
I had a hi up with the booking which was my error. Using there chat forum it was corrected in a very smooth way. All I all a very good service.
posted 3 weeks ago - Peter white
Very good service no issues.
posted 3 weeks ago - Anonymous
Great service no issues highly recommend
posted 3 weeks ago - Anonymous
The customer service was on point. Rebekah was very nice and helpful
posted 3 weeks ago - Anonymous