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VIPCars.com Reviews

4.9 Rating 4,447 Reviews
A
Happiness Grade
A

Customer Service - Good

97.31%
Industry Average
It was a truly wonderful experience working with you. Everyone who served us was absolutely amazing, and I especially want to thank Eddy Delluci and Rick Wilson for their kindness, excellent service, and warm welcome. You are the best!
posted 6 days ago - Musab Alnadabi
Prompt service
posted 1 week ago - Anonymous
Excellent after booking service from Tony!
posted 1 week ago - Anonymous
It was the best service I’ve ever had!!!! Instant feedback, solution in just a second and made me feel secure! Thank you Tia Kay!!!
posted 1 week ago - Anonymous
Excellent service. Good communication and very helpful.
posted 1 week ago - Anonymous
great service, answered all questions professionally. good service
posted 1 week ago - Anonymous
Very polite and patient service agent - Viggo Diaz. Thank you very much
posted 1 week ago - Pam
I was worried about contacting customer support because I’m not confident in English, but the built-in translation feature made everything very convenient. They handled my request quickly and efficiently, and I’m extremely satisfied with the service.
posted 1 week ago - Hj
Great, speedy service. Customer service was quick and went above and beyond to answer any queries I had.
posted 1 week ago - Anonymous
Customer service chat was good and resolved my issue. However not happy that I had a typo in my email address and changing it to make sure I could access my rental booking cost me money. There should be a "type in email address twice" failsafe. Or verify the address first. Anyways, it was resolved promptly.
posted 1 week ago - Anonymous