Login
Start Free Trial Are you a business? Click Here

VonHaus Reviews

4.4 Rating 202 Reviews
A-
Happiness Grade
A-

Delivery - Fast

87.50%
Industry Average
I bought a BBq grill and for some reason it could not be delivered on time. I reached out to customer service and the team at VonHaus were absolutely wonderful. They took care of the delivery, cancellation, refund and kept me informed on everything during the process. I couldn't test the BBQ grill itself but I am sure it would have been wonderful as well. Highly recommended.
posted 6 months ago - Hamid
Made an error on my email when ordering so the company sent me tracking details to manage delivery Product is exceptional, the best results I have had from any scurifier Totally recommended
posted 6 months ago - Gordon Corbett
Excellent product, packed brilliantly and arrived promptly as a replacement when the first one went astray (delivery company’s fault)
posted 6 months ago - Bobby de Havilland
Although there was very slight damage due to delivery, everything was sorted quickly and efficiently. Great service on a good quality BBQ.
posted 6 months ago - JonO
Fantastic service from order to delivery and customer service. Thank you VonHaus.
posted 6 months ago - Anonymous
Excellent, well made product which deserves a 5 star review. Mine is only 4 star because of issues over delivery. VanHause were very helpful and ultimately the product arrived, but one week later than expected which was irritating.
posted 6 months ago - DFF
Fast delivery, items as described. A faulty item was replaced without fuss or delay. Very happy with their service.
posted 6 months ago - Anonymous
Ordered some recliners from VonHaus, had a problem with the delivery. Not VonHaus problem but they couldn't do enough to rectify the problem & gave me a % back. Always excellent service & quality goods.
posted 7 months ago - Rich
VonHaus have been extremely helpful in correcting my mistake when I got the delivery address wrong...
posted 7 months ago - Veronica Mcintyre
A mistake by me on having the wrong delivery address. VonHaus tried to recover but already with the Carrier but they did recall and then agreed to send a new one to my new address. I know they have to receive the original back from the carrier but it looks like everything is good. Thankyou
posted 7 months ago - Anonymous