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VonHaus Reviews

4.4 Rating 197 Reviews
A-
Happiness Grade
A-

Customer Service - Good

85.91%
Industry Average
So customer service excellent but the actual Gazebo ripped at the Velcro fastenings within a couple of hours of it being up on a calm day.
posted 2 days ago - Anonymous
I was expecting a replacement cover - no! I got a full gazebo! This is what you call customer service.
posted 4 days ago - SharonB
I recently ordered 2 Adirondack chairs from VonHaus which arrived within a week. Unfortunately, one of them had a manufacturing fault which I reported immediately. VonHaus offered to replace the chair at no cost and the replacement was despatched to me within days. I have been very impressed with the customer service and the speed with which this problem was sorted out.
posted 5 days ago - Nigel P
Great customer service. Very responsive.
posted 5 days ago - Anonymous
Excellent customer service. Very helpful with anything at all. Will definitely shop with them again. 👍🥳
posted 1 week ago - Dorinda callaghan
Vacuum is very good, has good strong suction as well, very happy with the service, definitely recommend. Thank you so much.
posted 1 week ago - Anonymous
Although there was very slight damage due to delivery, everything was sorted quickly and efficiently. Great service on a good quality BBQ.
posted 1 week ago - JonO
Absolutely delighted with the service I've recieved so far, bbq was slightly damaged on arrival, contacted the company straight away and they've been extremely helpful, just waiting for the replacement parts to arrive. The bbq is amazing
posted 1 week ago - Bev
Excellent service, great prices, Extremely pleased
posted 1 week ago - Ian
Excellent machine brought my Astro turf back to life, also excellent customer service.
posted 1 week ago - Anonymous