VonHaus Reviews

“ I have bought two products from this company now and the customer service I have received has been exceptional. When I experienced a problem, it was dealt with immediately - very impressive and I would highly recommend and buy from them again. ”

“ The customer service is excellent. I had a problem with the item I ordered, I contacted CS and they replied promptly offering a replacement. When I requested a refund instead they arranged for this to happen without quibble and sorted the refund as soon as the item was collected. I wouldn’t hesitate to use them again. ”

“ I bought a BBq grill and for some reason it could not be delivered on time. I reached out to customer service and the team at VonHaus were absolutely wonderful. They took care of the delivery, cancellation, refund and kept me informed on everything during the process. I couldn't test the BBQ grill itself but I am sure it would have been wonderful as well. Highly recommended. ”

“ So customer service excellent but the actual Gazebo ripped at the Velcro fastenings within a couple of hours of it being up on a calm day. ”

“ I was expecting a replacement cover - no! I got a full gazebo! This is what you call customer service. ”

“ I recently ordered 2 Adirondack chairs from VonHaus which arrived within a week. Unfortunately, one of them had a manufacturing fault which I reported immediately. VonHaus offered to replace the chair at no cost and the replacement was despatched to me within days. I have been very impressed with the customer service and the speed with which this problem was sorted out. ”

“ Great customer service. Very responsive. ”

“ Excellent customer service. Very helpful with anything at all. Will definitely shop with them again. 👍🥳 ”

“ Vacuum is very good, has good strong suction as well, very happy with the service, definitely recommend. Thank you so much. ”

“ Although there was very slight damage due to delivery, everything was sorted quickly and efficiently. Great service on a good quality BBQ. ”