wardow Reviews

“ To my disbelief, the parcel has been held at customs for too long (delivery was due today) and I am sure I will be charged with duties and will have to ask wardow to cover the costs. ”

“ Customers are misled My estimated delivery was stated to be 5 April unless there were strikes (of which there were none during the relevant period). ”

“ Misleading this company is based in Germany and fake fast delivery it will get stuck in customs And they’ll be FA help. ”

“ They do not take into account customs charges and you're left with the bill (£60+ in my case, which I was only informed of when the delivery company sent me a letter). ”

“ I don’t know what they do, but I am among a number of people who order from this company, they send it via DHL but the parcel gets lost in Germany. Very poor customer service, they just keep saying to wait as a delivery is still possible… after it’s been missing for 6 weeks, so I seriously doubt it! Have asked for a refund, but am not holding my breath. DO NOT ORDER. ”

“ Avoid this company. Delivery time took 30 days instead of promised 7 days. Return process is not working at all, instead of providing the return information company just replies with some generic (unrelated) emails. ”

“ 2022 and despite requesting a refund on numerous occasions, I am met with emails telling me that delivery may still be possible, an investigation is ongoing and “If we have no official feedback from DHL after 12 weeks after starting the investigation (started on 13. ”

“ This company is a total scam!!!! Beware!!! I ordered a bag from them on 2nd April, with a delivery date of 08th April. ”

“ Even though, they have a disclaimer regarding the delivery time on the website stating that if the package was not delivered within 4weeks from the originally applicable timeline due operational impediment then I have a right to withdraw, they still refuse to issue a refund. ”

“ I wish I had read these reviews ahead of ordering of this so called business! Awaiting delivery of a bag ordered a month ago with no sign of it materializing. Emails from customer service are vague to say the least and give no real options for resolution. I haven't even got to the point of being charged duty yet. All smells like a fraudulent company - NEVER AGAIN! ”