“Bought a used Kia Sportage in July. Tyre started to deflate a week after and had it checked by ATS. Had a faulty valve replaced but a couple of weeks later found tyre losing pressure still so checked it again. It had a pinhole in it. Kia said not their problem so I had to repace tyre at 190 pounds. After leaving several messages for Kia’s manager to call me back I finally got him after 3rd attempt. His argument was that I could have picked up pin after driving out of their showroom. My argument is it could have already been there when I bought it. I am now 190 pounds out of pocket after paying 29,000 for the car. No one can prove what happened but whatever happened to “customer care and satisfaction”. Needless to say I am not impressed with Kia Warwick’s inability to return customers messages or to simply replace a tyre which, I am sure, would not cost them 190 pounds.”
“Purchased a Kia Stonic SF21KGB salesman's name Sebastian Boyle who we found very informative. Initial information was very useful to us not knowing the product, he went to great depths to explain the workings and show us the advantages on how to get the best operational workings of the car. We found Sebastian very polite and helpful and we are happy to give him 10 out of 10. He is a credit to your dealership.”
“Thank you to Gary Holtom for providing a thoroughly professional service throughout the process of acquiring our new KIA Sportage. He did a great job!”
“Just purchased a new Picanto from Warwick Kia. Sebastian was very helpful, knowledgeable and answered all our questions patiently. Wouldn’t hesitate to recommend him. Very pleased with our new car.”
“What a pleasurable experience to have someone sell my wife and me a Kia car without any pressure whatsoever. WIth a 6 year old Kia Sorento now too big for our needs, albeit a great towing vehicle during our caravan days which we ended last autumn, it was time for something a bit smaller. Whilst not convinced of a plug-in hybrid model, the self-charging idea seemed a good compromise and we've not been disappointed. It was Sebastian who patiently helped us come to the decision the Sportage HEZ was spot on for us and we've not been disappointed. He answered all the questions we posed indicating his product knowledge was excellent. We part exchanged for a 2 year old model and immediately drove it up to the North York Moors for a few days holiday without even taking it home first! Perhaps we should have read the manual first but Sebastian's teach-in on the salesroom forecourt was more than adequate. One can't compliment him enough in our now having taken delivery of the third Kia car
we've owned. Good cars and a great salesperson. What's not to like?”
“I’ve just collected my new Kia Niro, couldn’t be happier. Service from start to finish was excellent by Sebastian from the Warwick office. He kept me informed at all stages of the sale and was very informative on the technical aspects and made the experience enjoyable. Thanks. Melissa”
“Had a great experience buying our used car from the team at Warwick Kia. Sebastian was brilliant and very knowledgeable giving us all the information we needed. We were not pressured in any way. Would recommend to anyone.”
“Sebastian gave us excellent service..he was courteous, friendly, and informative. As a result of we purchased our kia sportage from him at Warwick Kia and are delighted with it..Thank you Sebastian and all at Kia Warwick!”
“Absolutely fantastic service from start to finish.
Initially slightly deflated as I turned up at the showroom to find everyone with heads down and not engaging. However looked around found what I wanted and went back to my office and telephoned in.
Luckily Sebastian Boyle picked up my call and made everything so simple, he was knowledgeable, easy to get on with and able to meet my needs easily. So two cars purchased and delivered within a three week window. Thanks Seb. top work. Very pleased with the cars too. Best wishes Christian UFC”
“We went to Kia Warwick to look at Xceed staff were very helpfull. Was advised by Oliver about cars that he had available. Picked a car Oliver sorted from start to finish excellent service will be back when ready to change car again. Lot better service than we received when we brought our Mercedes’ we traded in. Thanks andrew”
“We have now sold our kia stonic less then 10000miles from new because of poor service and steering problems. They were only interested in us when we bought it from them will not have another kia poor quality and service glad to be rid of it .”
“Servicing team at Warwick Kia are superbly helpful, and willing to discuss any concerns.
The waiting area is comfortable with drinks and wifi and loan cars are great.
I recently had a concern which I took to the Servicing Manager and they could not have been more helpful to advise and accomodate my requirements.
Got me in at short notice and resolved what can be a complex issue to identify.”
