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Watersports Warehouse Reviews

4.9 Rating 4,702 Reviews
99 %
of reviewers recommend Watersports Warehouse
4.9
Based on 4,702 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Watersports Warehouse Reviews
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Phone:

01736751066

Email:

team@undersea.co.uk

Location:

17A Unity Road, Lowmoor Business Park,,
Kirkby-In-Ashfield,
Nottingham
Nottinghamshire
NG17 7LE

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Excellent service - my purchase was dispatched the same day and arrived promptly.
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Posted 5 years ago
Once again, watersports warehouse had exactly what we wanted at the right price. Combined with super quick service, it was altogether a faultless experience. Thank you
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Posted 5 years ago
Very pleased with the wetsuit
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Posted 5 years ago
Fast service. Products are great and as described
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Posted 5 years ago
I was having difficulty using a computer,so I resorted to steam telephone.Where a very pleasant lady helped me to choose the appropriate size .It arrived the following morning , I tried the wetsuit on and found it to be a bit baggy around the thighs .However, due to my age I feel that I would not have the strength to put on a suit of a smaller size. Therefore I think that I was given good advice .Thank you
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Posted 5 years ago
Paid for next day delivery but it didn’t come next day. They just blamed covid! Don’t charge people if you can’t deliver a service!
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Posted 5 years ago
A little disappointed with this comment, we don't currently offer "Next Day Delivery", what we offer is Priority Despatch. We send the orders out on a next day service, which costs more than we charge incidentally, and we say that delivery is normally next day. We try to make everything we say as accurate and honest as possible, and as most reviews testify, we do a pretty good job though we are always trying to improve. Covid is not an excuse we use, in this case we believe it was simply the volume of parcels in the carriers system that caused 2 of our parcels to be delayed by 24 hours on this occasion.
Posted 5 years ago
Brilliant company to order from. So much choice it was hard to choose. Fast dispatch time and great communication. I got exactly what I wanted. Fantastic fit and looks fab! Will definitely use them again in the future and I highly recommend
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Posted 5 years ago
no nonsence no drama just quick and efficient service
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Posted 5 years ago
Ordered life jackets on line excellent service arrived in couple of days very pleased with quality for the price. Would highly recommend to use this company and would use them again ourselves
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Posted 5 years ago
Not the first time I have ordered from these guys, but even with the current situation my order was despatched promptly and arrived when they said it would.
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Posted 5 years ago
Great service and a good price.
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Posted 5 years ago
First class service, thank you,
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Posted 5 years ago
Very quick turnaround wetsuit required during pandemic and from ordering to order arriving was only 2 days. Wetsuit also fitted well 👍
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Posted 5 years ago
They had the items I wanted in stock at a very competitive price, delivery was quick (next day) and they kept me informed throughout. Really happy with the product and the service, I will happily buy from them again and fully recommend them.
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Posted 5 years ago
A fantastic service from the team, a phone call when an issue arose, quickly solved the problem and high quality products. Would definitely recommend
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Posted 5 years ago
My order was dealt with very promptly. There was good communication about dispatch and delivery and it all arrived carefully packaged and was just what I wanted. Thank you. It is do difficult trying to purchase a wetsuit online but the information provided on the website was accurate and my purchase fitted me perfectly. I paid extra for next day delivery as I was going to an event at the weekend and received my order the next day at the time emailed to me by the courier. Thank you will definitely use the website and your services again.
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Posted 5 years ago
Prompt, quick delivery of exactly the products I ordered - Can't ask for much more than that.
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Posted 5 years ago
Very straightforward shopping with this store, clear communications, and when delivery by PO was slow they cared enough to check everything from their end. Great service.
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Posted 5 years ago
I bought it for my grandson and he is delighted with it. He lives in Devon and has already put it to use.
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Posted 5 years ago
Quick. Efficient and products are excellent!!
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Posted 5 years ago
Watersports Warehouse is rated 4.9 based on 4,702 reviews