“I have tried multiple waterdrops flavours, but unfortunately, I just don't like the flavour/aftertaste.
I think the most disappointing thing it that there is only smaller trial packs of older flavours. When a new flavour came out that I really wanted to try, I had to buy a full pack, which I have inevitably thrown it out. It feels so wasteful to dispose of basically a full pack, but that taster also cost way too much.
Sorry team - I really wanted to like them!”
“I bought the green grass ATP bottle and the red clay ATP bottle none look anything like the picture I have emailed customer service as soon as I got it 2 weeks ago no answer very disappointing I would like a refund or I will never buy a water drop bottle again we have bought many over the years”
“I placed an order over a month ago, I was advised that the order had been delivered. I never received my order to this day. I did find out it was delivered to NSW. I am in perth wa 6020. Can you please.”
“I did not get the bottle I had ordered and was very disappointed. I ordered the purple and green but received a pink floral one instead. I really would prefer the one I ordered.”
“Water has a foamy sludge at the top and this has stevia and artificial sweeteners. Will not be buying again. Do yourself a favour and buy the peach berry cold brew tea instead from T2, it has no sugar or sweetners and is delicious.”
“I was ordered a AO edition 1L bottle. The lid has a hair stocked in. And I reported to customer service. They sent an another lid to me but color was not matching. Original lid is white but I received a black one.”
“if your less than 2 weeks old LEAKPROOF bottle starts leaking they'll quickly send you a replacement lid, ask you to tell them how it went then stop responding to your emails if it continues to leak.”
“So disappointed that the expiry dates on all packets were December 2024 or Jan 2025…. There was no mention that the sale was due to expiry dates. Should have been communicated before purchase”
