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Webkul Reviews

4.3 Rating 341 Reviews
C-
Happiness Grade
C-

Refund - Average

56.25%
Industry Average
we need refund, because their Indonesian Shipping Module is not working properly on my site.
posted 4 years ago - Lodong suwawan
terrible .. i bought magento 2 marketplace multi vendor with shipping module .. then did not work properly and they made my themes scrambled .. asking for refund and no answer.
posted 4 years ago - Mas Duki
not recommended, they never do refund full of bug. Shame to sell this, poor company
posted 4 years ago - France
I am a very dissatisfied customer, the module does not work as desired and refuses to refund. I had to buy a module from another company which works perfectly. I have wasted money and time. Stay away!
posted 4 years ago - Frederic
These guys are terrible. I bought a plugin for our website where it specifically says in the description you can assign customers to sales reps. That function doesn't exist! They said it would need custom coding. So I asked for a refund and they fought it. Do NOT do business with them!
posted 5 years ago - David
After loosing my time and my money, seeing that they are not able to do a simple task (just send a welcome msg on newsletter subscription) I gave up and ask refund.
posted 5 years ago - Jeff
So I simply ask refund, as a customer, it is my right after few days to ask refund, this is also is their sale terms conditions.
posted 5 years ago - Taille Jean Francois
Their Product Badge for cs-cart broke my website; and I had to uninstall, found out later others have had the same issue, yet they are still selling it. After lodging a complaint with PayPal, they inform me they have a NON refund policy. I have escalated the claim, along with the reviews for the same addon from other purchasers. Do not deal with them at all ! Refund has yet to be received
posted 5 years ago - JB
After a few tickets on various issues with the extension none of which they resolved and I had to fix myself I requested a refund and placed an honest review for the extension I purchased.
posted 5 years ago - Anonymous
After paying over $4k for a product they assured us would work and did not work from day one. It created duplicates of entries, etc that created many hours of cleanup work and they refuse to refund us our $$.
posted 6 years ago - Anonymous