WeRchristmas Reviews

“ That was Saturday 9th December, someone called “Matt” sent an email with a link to a returns portal. ”

“ But how can I do that if they haven't sent it? Returns have to be within 30 days, and I'm wondering what happens if they still haven't sent the return label in that time. ”

“ Tree is not great at all - missing probably half of branches to look ok. Many branches have been folded the wrong way - and when you flip them back in place they break. No receipt Too expensive to ship for returns. ”

“ In hindsight I should have checked their returns policy before purchasing, that would have been a red flag. ”

“ I requested a returns label. ”

“ I do not know what sort of company this is, but please DO NOT BUY FROM THEM!! No reply to my emails and no returns label provided after I requested it. ”

“ Would avoid. Complete waste of time. Placed order on the 7th of December, it didn’t arrive in the shipping timeframe. Emails to enquire where it was ignored. I emailed to request a refund on the 24th again no response. Item finally shipped on the 28th of dec - after Christmas!! I emailed to ask for a returns label and about a refund again no response. Worst service ever ”

“ Put decs up Christmas week and the arch from the first order wouldn't light up, sent several messages for a returns label to bo avail. ”

“ I ordered a slim pre lit frosty tree and when it arrived the lights on the top part of the tree didn’t work. I have sent 18 emails and countless calls to request a returns label to get a refund but I have been ignored and still have a faulty Xmas tree that cost me £65 not happy with this company no customer service at all ”

“ I need a returns label. ”