West Midlands Electrical Reviews

4.80 Rating 10 Reviews
90 %
of reviewers recommend West Midlands Electrical
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Courier, Own Driver
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0121 505 6108




2-4 Upper High StreetWednesbury

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Anonymous  // 01/01/2019
January 2021

Having had many problems with other companies delivering tumble dryer it was wonderful to find a company that responded to the order the following day, called to arrange delivery time to suit myself, then called to say they were thirty minutes away and in these troubled times ensured I was OK with dealing with the item before they left - will be using them again next time I need some white goods replaced. They could not have done anymore than they did.
Posted 2 months ago
Massive thanks to Mark & colleagues at West Midlands Electrical. My son's tumble dryer broke on Sunday, and it's now 10.00am Thursday and the new one is installed. Excellent and helpful customer service from Mark, and the delivery was quick, contactless and distanced appropriately. My son has disabilities so it was vital we got a new dryer quickly, and I'm so grateful that West Midlands Electrical were able to supply one so quickly (and for a great price) in the midst of a global pandemic. Thank you so much 😃
Posted 11 months ago
Ordered my television on Saturday just before closing time and although I am over 90 miles away it was delivered less than 72 hours later. The salesman was very friendly and experienced and the delivery men were first class and helpful. The price I paid was less that all other stores. I will definitely use them next time I need an electrical item. If you are looking for anything definitely use West Midland Electrical.
Posted 1 year ago
Lovely to find a shop that feels like they did years ago when people cared about customers, price in line with the big boys when you consider free delivery and removal of old product (cooker in my case) delivery same day with very pleasant delivery men. Will be returning and recommending.
Posted 1 year ago
Very helpful on the telephone. Delivery drivers excellent, arrived on time and even carried my new cooker and fridge up to my 1st floor flat!
Thank you
Posted 1 year ago
I bought a cooker from west midland electrical it was delivered on time as agreed fantastic service
Posted 2 years ago
Ordered an oven before shop closed Friday. Delivered and fitted Saturday morning. Best price too! Keep it local guys! Fantastic service.
Posted 2 years ago
hi i purchered a daewoo micro wave one week ago i got a phone call 5 minutes after ordering it to comfirm it got another next day to tell me about delivery the next day it was very good to talk to someone in person you dont get that much these days its also a very good micro wave no kor6l6bdsl at a very good price very neat & compact my old daewoo lasted 12years so i went for another one thanks again
Posted 2 years ago
I found this company via Price Spy and found them very helpfull, honest and excellent value (better than Amazon) for my air conditioning needs - I would be happy to reccomend them
Posted 3 years ago
On our visit to the shop, I found mixed reviews in relation to customer service. There was two very helpful gentlemen in the shop who helped with packing and eventual delivery of our cooker which we are very pleased with. However we found the owner very rude and not very customer friendly. If i wasn't so desperate for a cooker I would have walked away and never returned. In fact I don't think I will. I had to almost argue to get the item for the internet price which was from their own internet site. I was also told to get cash using my credit card as the owner didn't want to be charged the two and half percent, but he was more than happy for me to be more out of pocket. The item was finally delivered by a friendly man, but when the shops own fitter turned up he was again very obnoxious. I just wanted to throw him out there and then but I had already paid. Very happy with the product but very unhappy with my overall experience.
Posted 4 years ago
West Midlands Electrical is rated 4.80 based on 10 reviews