“I visited the whiskey shop in the Norwich area with my friend just to have a look around. When we entered, the shop assistant was sitting on the windowsill, chatting with someone else. We couldn’t find what we were looking for, so as we were leaving, we said goodbye – but instead of responding politely, the assistant mockingly said, “This isn’t a swimming pool!”
Only later did we realise she must have been referring to our footwear – we were wearing sandals because it was over 30°C outside. I have never felt so humiliated by a sales assistant in my life. Completely unprofessional and disrespectful.”
“After confusion over an online order, The Whisky Shop (Neil in particular) was excellent in dealing with my situation. I don't normally leave reviews, but the service really has been outstanding. Buy with confidence.”
