“Tried to secure a z fold 4 galaxy, but when I went to order, it was out of stock. I'm now on the waiting list so I will update my review after I've been able to place an order!”
“Same as last reviewer, saw a very good deal on a sim free z flip 4 priced at £250 off the normal retail, but when I got to checkout, it had already sold.
Disappointed is an understatement, but I respect the first come first serve nature of these type of offers!”
“Waited over 2 hours for a reply to my email. Whilst I would expect this from other online retailers, other reviewers are all leaving rave reviews about having super quick responses, but I think 2 hours is meh!!”
“My refund finally cleared after the debacle surrounding the unlimited data 3 sim which got cut off after 3 months for me!
Despite my frustrations over email, this company still responded back to me very promptly and were never rude.”
“Could do better tbh
👍for very fast customer service and email response times
👎🏻for a lack of alternative delivery options / services when there’s a Royal Mail strike ongoing
Sort this out guys and you will attract more customers”
“Ordered a fortnight ago and useless royal mail only delivered yesterday!! Nothing wrong with the item, am happy with it, but you need to offer other couriers as an alternative to useless royal mail!
If you did, then this review would've been a 5* one”
“My refund for the expired 3 sim was credited back to my account on Monday. This would've been a 5* review if the sim was still active, but the customer service from this firm is very prompt.”
“Arrived 5 days late but not the fault of whiteplugtech.
The reason for 3* is because other companies are offering alternative couriers during the royal mail strikes, something they need to offer rather than rely on one delivery service.”
“Refund received today for 36 month 3 SIM which only lasted 3 months long. I would have left only 1* but the customer service and speedy email response time deserved a fair rating.”
