“
Great experience with this company. I ordered the wrong product and they are extremely helpful and efficient at sending me the other product and refunding the difference. The returns process was really quick and easy. I wouldn't hesitate to shop with them again.
”
posted 10 months ago
- Katie
“
The lady that served us was pleasant and helpful, I asked the assistant if that would give us a good heat for a small/average room, she seemed to know what she was talking about with her reply??
However we had to return the radiator as the plumber said it wouldn’t have enough heat output for the room. So had to return it and go elsewhere as you didn’t have much choice or stock.
To be fair it is a bathroom showroom so that’s maybe why you don’t have many radiators
Returns staff were excellent quick and efficient
”
posted 1 year ago
- Fiona
“
Easy returns policy, we visited the store with a return and managed to order other items and pick them up from their local warehouse nearby, to take home that day Staff were really helpful and friendly would definitely recommend this store.
”
posted 1 year ago
- Anne
“
Waiting time at warehouse to pick up goods is too long
Not enough staff or they're on the phone
Staff dealing with returns or complaints you should have desk / staff to deal with this only
I don't want to stand in queue listening to complaints while other staff on phone or eating !!
”
posted 2 years ago
- Brian
“
I recently purchased a full bathroom suite from Wholesale Domestic, Glasgow. WD is an excellent place to shop for all your bathroom needs. The staff is brilliant and always available to help and advice whether its in the showroom or over the phone.
The price is reasonable and the products are well made. Hassle-free returns and exchanges if need be. Highly recommended
”
posted 2 years ago
- Nadeem
“
Can you please tell me what my credit note is worth after my returns?
”
posted 3 years ago
- David
“
Purchased radiator damaged when it was opened returned to wholesale domestic returns for exchange no problem with exchange service 😊
”
posted 3 years ago
- Ian
“
Unfortunately far too many staff at the showroom and often only one member of staff dealing with damages and returns.
”
posted 3 years ago
- Brian
“
Always excellent customer service, recommended to relatives. Had a few bathrooms from here and never disappointed. More than enough variety a available. Depending who you get affects the purchasing. Go for an experienced sales staff. Returns managed excellently by phone and on arrival. Phone service very good and helpful. Upgraded the delivery from kerbside to in-house due to a slight delay, great customer service.
”
posted 3 years ago
- Farooq