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I contacted Whoopsie six days ago and tried to make a claim for a leak in my bathroom. I made it clear how serious it was as theirs a build up of water in my kitchen ceiling. I have been passed around all this time cut off on the phone. Emails and calls ignored and still have no appointment to fix my leak. I would love to get a policy refund as don’t know what else to do. I am convinced this is a scam company. I need help please
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posted 3 years ago
- Anonymous
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I have attempted to contact Whoopsie 6 times on and off for 3 weeks. Each time I was assured that an engineer would be in touch but no contact has been made regarding my elderly parents who have no hot water. I have paid £129 up front as instructed and a week later I am still waiting for a call. This is appalling and I will be requesting a refund and cancelling the contract….no doubt they will charge for that too.
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posted 3 years ago
- Anonymous
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Still awaiting refund.
No reply from emails and telephone is unavailable
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posted 3 years ago
- Anonymous