“I usually red the reviews when buying from a company I've never purchased from. WigSis are Scammers. I ordered a wig for 179$ dollars. To this day I have not received it. China must be a very poor country that runs Scams and they have a nerve to talk about Americans. You have no integrity or shame. You seem to do anything for anything. God is always victorious. Ima do my part and he'll do the rest.”
“Worst company ever. They don’t refund your money if you don’t need it. They steal from sick people who really need help from a reliable company. DONT order from them they are useless”
“Took a very long time to get and when it arrived it was the wrong wig. They will not give me the location to send it back to you and I’m being told. I have to do restocking fee even though they sent me the wrong wig. They say they will send me another wig if I give them an additional $60, but I’ve already paid in full for the wig I bought, just string you along and do not do anything and then they’re gonna run you out of your 14 day window. Do not buy from them.”
“This is worst company please don’t buy anything from them. This very fraudulent the only reason I rated them 1 is because I couldn’t rate 0 because there's no option. They are ridiculous sent me something that was matted up and look like something someone sewed it together ridiculous!!!!”
“The photo of the wig I ordered and the wig I actually received are nothing alike. The photo of the wig I ordered has feathery bangs, layered sides that can feather back to accent the face, and is chin length. The Wigsis description stated that the wig is wavy and chin length. The wig I received has heavy, blunt cut bangs, no feathering on the sides, is not wavy, and is a heavy blunt cut 'Bob' style that reaches the shoulders.”
“I ordered blonde short style. Months later received red different style.....TWICE im now trying to get a refund. Anyone who knows how to get money back from them, i would love to know 119.00 and thats US dollars....so mad”
“Don’t bother to bye from a website especially this one , not only did they send me the wrong wig it was badly made and when I asked to send it back they said it would cost me a lot. Eventually I was offered 20% refund and I could keep this wig which was no good to me, I refused and after many emails was offered $40 which is the equivalent to £32. Which I still haven’t received. So my advice is to steer clear of online purchases.”
“I received the clip on hair ponytail it looked awful. It was not the right color and not made well at all and I wanted to return it and they gave me the runaround did not want to give me my refund me to keep the hairpiece and only give me $35 refund when I spent $99 do not buy anything from this company they are rip offs”
“Buyer Beware. If the wig doesn’t fit or is not the color pictured you will not be able to return it. They will give you such a runaround that you will just give up from sheer exasperation.”
“DO NOT ORDER a from this company. Wig finally came after waiting a month & 3 chats & an email to their customers service. I would be returning if returns where easier…what I have been reading a real nightmare.
Only wish I had been more diligent reading reviews. Wig is nothing like the picture , not even sure they sent one I ordered.
Going to bring it to my salon maybe they can do something….possibly thin and cut.
Please stay far away of this company.”
“Look elsewhere for your wig needs. I lost my hair due to chemo and have a wig currently, I was simply looking for an additional option.
It also took 45 days to receive the order.
There is no 30 day satisfaction guarantee as is clearly stated on their website. The wig I received is a joke! it is awful quality and not even close to the style that was ordered. This is the email I was sent after several requesting a refund.
"Hello,
We are so sorry for all the trouble and inconvenience brought to you.
Please kindly understand that the wig you ordered is customized, not in stock .
We spend a lot of time and money on this wig, the prime price for this wig cost us very high.
Please consider our position.If you return it to us, we won't resell it or use it.
Could you please try it once again? Or you can also keep it as an alternative wig?
We would like to offer you a discount of 15% for your next order.
Thank you very much!"
DO NOT ORDER ANYTHING FROM THIS COMPANY! IT'S A TOTAL SCAM!”
“DON'T GIVE UP ON GETTING YOUR MONEY BACK!!! read my reviews previous. I fought tooth and nail. I would rather have seen the money go to charity than have this scam of a company WIGSIS(lol) keep my money AND ALLOWED TO CONTINUE scamming others.! I'll let you read somewhere below what WIGSIS put me thru. They hope people give up. DON''T. After 15 emails and refusal to give refund I did go to paypal. They replied after a few weeks that my review for refund was denied. So I sent them photos ect, a second time, and I explained how I couldn't believe that Paypal haven't looked up the BAD reviews sites for WIGSIS, on all the UNHAPPY customers. All saying the same. POOR QUALITY, ENTIRELY DIFFERENT STYLE/ DIFFERENT COLOUR/ BAD WORKMANSHIP etc etc. They should have this company removed. Well I'm HAPPY to say, Paypal reviewed it a second time as I wasn't giving up and accepted they would follow thru. Also PAYPAL have a policy anything you buy thru Paypal they give you $45 refund on the return postage. After Paypal made contact with the WIGSIS, Paypal sent me all the details, including Wigsis address for the return. On the postage return, I made sure there was a signiture at other end on delivery, plus supplied with a tracking no, so I followed it thru to China. I took photos of both sides of the parcel and sent them to Paypal as proof. The wig cost me $53 to post. Paypal refunded the $45 for the postage. Plus I received my money in full this week from WIGSIS. GO FOR IT GIRLS, DON'T LET THEM WIN, Fight for your refund. Hopefully close this place, Please all write to PAYPAL and get this company removed. Cheers! PS, Idon't know why the actual photo I ordered from won't come up, remaining what I recieved. Great as a floor mop! They refuse to give money back, That's why I went thru paypal,”