Wilsons Blinds have a Customer Happiness Grade of E. Customers are unhappy with their delivery and customer service.
“
Up until just after delivery Wilsons would have got a five star rating, but I needed to contact them about the length of the chain.
”
- John W
“
I also had a delivery time issue they do not deliver between 5 - 7 days, it took 13days.
”
- David Brockbank
“
I also had a delivery time issue they do not deliver between 5 - 7 days, it took 13days.
”
- David
“
I now find I have to join the majority of reviews in giving one star for much the same reason as the others!
Their pre-sale customer service was terrific, the delivery on time, and the quality of the roller blinds everything I would want or expect.
”
- John W
“
I now see why you get such bad feed back when you've got customer service staff like this.
”
- James Basquine
“
Customer services contacted the manufacture who said that this was due to the box size and because the blinds were a different size (10mm difference).
”
- David Brockbank
