“Overall not particularly impressed. Website said I could have the window smaller than I was actually allowed to have. So was immediately contacted after purchasing to ask if I could change to a different style. Fortunately, this was for a garden room so I was just able to increase the size of the window chosen. - customer would have been very annoyed had they received a completely different style to what was agreed/Paid for. Furthermore, it took over a week longer to arrive than I was told it would take over the phone and worst of all I selected trickle vents but what I got sent had no trickle vents!”