WING Delivery Marketplace have a Customer Happiness Grade of D. Customers are unhappy with their customer service.
Terrible customer service. They are not systemized and organized same with souq.com They fake promises to deliver the item then when you follow up, they have a history of your request/query. They’re not align with souq. They have a problem organising their warehouse too as I was told the item needs to locate at the warehouse it would take 24hours. Like really? If you’re organise it wouldn’t take that much!
Terrible customer service, my order was supposed to arrive 7 days ago and i have been calling and following up with them for 3 days now with no help. Don't bother calling their customer service line as they keep you on hold for ages and then cut you off. Souq.com needs to get a better courier service. Now i have to go pick it up from their hub which is far away.