WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.93

3.9 Rating 885 Reviews

73 %

of reviewers recommend WingMirrorMan

Company Reviews

Questions

Metrics

3.9

Based on 885 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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01617630800

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I needed at a very good price, delivered quickly”

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Posted 8 years ago

Good Morning Andrew, Thank you for taking the time to leave us with your feedback, we are so pleased you are glad with our service!

Posted 8 years ago

“Appalling service. Staff are rude and dismissive. Item returned TWICE with the same broken part. Don't seem to care.”

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Posted 8 years ago

“Ease and speed of service”

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Posted 8 years ago

Good Morning Karina, Thank you for the brilliant feedback, we are so glad you are pleased with our service!

Posted 8 years ago

“The speed of service the correct item which fitted perfectly, and letting me know when item was dispatched great passage of information”

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Posted 8 years ago

Good Morning Sean, Thank you for the brilliant feedback, we do try and keep our customers as informed as we possibly can to ensure they do not need to contact us for information! We are so glad you are pleased with our service!

Posted 8 years ago

“The quality of the mirror unit is excellent and it fitted the Peugeot 200cc exactly even the plug and electrical connection was right. I was disappointed to be charged VAT when Jersey where I live is Zero tax rated. Other companies remove it, why don't you? Otherwise delighted.”

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Posted 8 years ago

Good Morning A L Harris, Thank you for the brilliant feedback, unfortunately we must charge VAT for all exported products, we are only able to remove the VAT if you are a VAT registered individual or business, without being VAT registered we are unable to remove VAT.

Posted 8 years ago

“Quick service, on time delivery, minimum fuss”

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Posted 8 years ago

Good Morning Fred, Thank you for the brilliant feedback, we do have an exchange procedure, please see the link to the relevant section on our website: www.wingmirrorman.co.uk/services/returns

Posted 8 years ago

“Great service and part fitted a treat”

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Posted 8 years ago

Good Morning Alan, Thank you for the brilliant feedback, we are so glad you are pleased with our service and the part fitted perfectly!

Posted 8 years ago

“Quick delivery and mirror was a perfect match with the existing one”

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Posted 8 years ago

Good Morning Andrew, We appreciate you taking the time to leave us with this feedback!

Posted 8 years ago

“Speed of delivery and quality”

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Posted 8 years ago

Good Morning Peter, Thank you for the brilliant feedback! We are so glad you are pleased with our service!

Posted 8 years ago

“Information on website and speed of delivery”

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Posted 8 years ago

Good Morning Richard, Thank you for your brilliant feedback, we are glad you are pleased with our service!

Posted 8 years ago

“The whole service provided, from the girl on the phone, who knew exactly what mirror it was that I wanted to the product being delivered on time, also the price was extremely competitive. First class service was provided all round.”

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Posted 8 years ago

Good Afternoon Anthony, Thank you for the brilliant feedback, we are so pleased that you are impressed with our service and we appreciate you taking the time to leave us with this review!

Posted 8 years ago

“Nothing at all. Purchased and paid for on the 8th May. The wrong item was sent. I rang within 10 minutes of receiving it. I returned it as soon as I was emailed a returns label. Its now the 24th May and I still haven't been sent the correct item, nor have I had a refund. Its in the hands of my credit card people.”

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Posted 8 years ago

“Decent prices”

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Posted 8 years ago

Good Morning Davinder, Thank you for your feedback, we appreciate you taking the time to share your thoughts on our service, as I am sure you will understand, we attempt to respond to all customer inquiries as quickly as possible, this said, we are always trying to improve how quickly we can provide a response. We believe our returns process is hassle-free and easy to process, however any thoughts would be highly appreciated!

Posted 8 years ago

“No waiting for somebody to answer phone.”

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Posted 8 years ago

Good Evening Glyn, Thank you for your brilliant feedback, we are very glad you were pleased with our service!

Posted 8 years ago

“Speed of delivery quality of product”

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Posted 8 years ago

Good Afternoon Helen, Thank you for the brilliant feedback, we appreciate you taking the time to review our service!

Posted 8 years ago

“Very helpful lady who sorted out my request”

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Posted 8 years ago

Good Morning Alan, Thank you for the brilliant feedback, we are glad you are pleased with the service we provide!

Posted 8 years ago

“Product arrived on time”

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Posted 8 years ago

Good Afternoon George, Thank you for the brilliant feedback!

Posted 8 years ago

“Everything was as expected, what more do you want with a product/service........very good”

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Posted 8 years ago

Good Morning David, Thank you for the brilliant feedback, we do aim to ensure all customers receive orders within a reasonable time-frame, sometimes this is not possible and we do try and resolve any delivery issues as soon as we possibly can! we appreciate you taking the time to leave us this feedback!

Posted 8 years ago

“Ease of ordering Speed of dispatch”

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Posted 8 years ago

Good Morning Charlie, Thank you for the brilliant feedback, we appreciate you taking the time to inform us of how pleased you are with our service!

Posted 8 years ago

“Nothing. Hyundai i20 Door mirror indicator unit with built in bulb was ordered to replace existing working one with cracked lens. They claim to test all parts before despatch. Didn't work, theirs didn't flash when the indicator was turned on. I filmed a you tube video to demonstrate it, and showed them the video. They sent another, that didn't work either. Original cracked unit bulb still worked, but neither of theirs did . I think there is some issue with their aftermarket parts quality.”

Helpful Report

Posted 8 years ago

Good Morning Graeme, We are sorry to hear that you had issues with a product we have supplied, all our parts are tested and have a quality assurance sticker on the inside of the packaging to date back the last fault test, we can only apologise if this has caused you any inconvenience, I cannot see from the notes on your account that you have not been in contact after receipt of your second order, we do urge all customers to inform us of any issues they have with products, if you would still like us to resolve this for you, please contact our customer services team at aftersales@buyitonline.ltd or use our live chat feature, we will be more than willing to assist you!

Posted 8 years ago

WingMirrorMan is rated 3.9 based on 885 reviews